Personalise.co.uk Reviews - Read 1,879 Genuine Customer Reviews

Merchant Metrics


Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour

About Personalise.co.uk:

The UK's favourite personalised gift shop!

Visit Website

Email:

help@sixty.co.uk

Location:

Langley Barn, 390 Birmingham Rd, Stratford-upon-Avon

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Personalise.co.uk 5 star review on 1st August 2020

Susan S

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Susan S

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Personalise.co.uk 5 star review on 11th July 2020

Oana C

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Personalise.co.uk 5 star review on 5th July 2020

katy n

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Personalise.co.uk 5 star review on 23rd June 2020

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Personalise.co.uk 5 star review on 21st June 2020

Crystal D

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Personalise.co.uk 5 star review on 26th April 2020

Nicky H

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent service. Was very happy with product , engraving was first class. Would certainly use again and strongly recommend.”

Posted 1 day ago

Hi Susan,

Thank you for your positive comments. We are glad your experience went smoothly with personalise.co.uk

Posted 36 minutes ago

“The gift was lovely, It arrived on the day I thought it should have. My small criticism would be that the only correspondence I received was this email requesting a survey. I had no confirmation of order or an invoice.”

Posted 1 day ago

Hello there,

I'm sorry to hear you didn't receive your confirmation. If you still require this, please email help@sixty.co.uk and we will resend this for you.

Thank you for leaving us a positive review although there have been some issues with your order. We really appreciate it and all comments are taken on board.

Posted 38 minutes ago

“Bought a present for my Daughters 21st Birthday on Monday 3rd August. Excellent. Love the personalisation. Beautiful item. Thank you. Would highly recommend this company. Arrived on time in a beautiful keepsake gift box. Love it. It was also well packaged for safety and tracked24. So arrived perfectly.”

Posted 1 day ago

Hi Susan,

It's wonderful to hear you're happy with the product and service you received. Thank you for leaving your amazing review and happy birthday to your daughter :)

Posted 40 minutes ago

“Easy to place an order and delivered in the time scale.”

Posted 2 days ago

Hi,

Thank you for your review. It’s wonderful to hear you are pleased with the service you received.

Posted 41 minutes ago

“First time customer excellent service quick delivery would def recomend them and will use again.”

Posted 2 days ago

Hi Lorraine,

Thank you so much for your glowing review!

Posted 42 minutes ago

“Everyone is happy! The quality of the gift was obviously a ‘hit’ the first order. However, I was having a problem registering for becoming an account holder so placed another order without doing this.
Today, some days later , I find a confirmation of my registration but obviously, there has been a delay so I cannot see and order placed. Need to check this again for my second order before I possibly duplicate it.
I am 6 hours adrift from you but feel sure that we can resolve this issue. I have faith in your efficiency. Thank you”

Posted 2 days ago

Hi Judith,

I am sorry to hear there have been issues when you tried to create an account. Please contact our customer services via help@sixty.co.uk who will be able to look into this for you.

Thank you for leaving us a positive review. I hope this gets resolved for you swiftly :)

Posted 43 minutes ago

“Wanted a personalised cushion to go with a chair I’d brought as a special birthday gift . Excellent quality and the name really ‘pops’ out .Makes my gift extra special and original. Came very quick . Good value for money too”

Posted 2 days ago

Hello,

We're so happy to hear you're pleased with the product you purchased. Thank you for your review.

Posted 1 hour ago

“I ordered a personalised Dove memorial vase for my mother's grave and am very happy with the purchase. Would recommend to anyone. I wasnt informed when delivery was due but luckily I was in.”

Posted 2 days ago

Hi there,

Thank you so much for your valued review and comments!

Posted 1 hour ago

“Very easy site to use and item arrived within 3days.Very happy customer”

Posted 2 days ago

Hi Kaye,

Thank you for taking the time to leave your positive review!

Posted 1 hour ago

“Great choice of original gifts at a good price. Very quick service. Arrived within a few days. I am delighted with the items and I know the recipient will love them.”

Posted 2 days ago

Hi Jan,

Thank you for your glowing review! We're happy to hear you're so pleased with the service and products :)

Posted 1 hour ago

“Ordered 2 christmas baubles for our grandchildren.
Easy process and delighted with the results.
Would order again.”

Posted 3 days ago

Hi there,

Thanks for taking the time to offer your feedback! We're happy to hear you're pleased with the products you ordered.

Posted 3 days ago

“Seems odd to be asked for a review before the items have reached even been despatched.
Also, why is there a blank instead of my name in the fretting part of your review email, when you have my babe from the order I placed. Your review email addresses me as Dear “” .
This review is not of the items I bought which I hope will be of good quality”

Posted 3 days ago

Hello,

We're sorry you've received this invite before receiving your product - this sometimes happens as review invitations are sent automatically based on average lead time for personalisation and delivery and some personalised products may take a little bit longer to reach our customers, unfortunately.
You can always save the email invitation and review once you receive your product, we'd love to have your whole opinion :)

Apologies for the missing name. I'll get our developers to look at this. As I said, invitations are fully automated and this is definitely an unwanted error.

If you have any further issues, please get in touch via help@sixty.co.uk. Otherwise, we look forward to seeing your full review soon :)

Posted 3 days ago

“Easy site to use for ordering, hasn't let me down with any orders”

Posted 3 days ago

Hi there,

Thank you for your feedback - we always love to hear from our returning customers.

Posted 3 days ago

“Beautiful quality”

Posted 3 days ago

Hi,

Thank you for your feedback. We're happy to hear you were pleased with the quality of the product you ordered :)

Posted 3 days ago

“Very efficient service”

Posted 4 days ago

Hi Julie,

Thank you so much for your much-appreciated review.

Posted 3 days ago

“Great turnaround time and good range of items.”

Posted 4 days ago

Hi there,

Thank you for taking the time to offer your honest review and comments.

Posted 3 days ago

“I am very impressed with the website, quick and easy to order and lots of choice.”

Posted 4 days ago

Hi Jacqueline,

Many thanks for leaving your positive review.

Posted 3 days ago

“Pleased with the personalised child’s cutlery set, arrived really quick”

Posted 5 days ago

Hi Diane,

It's great to hear you're satisfied with the products you ordered. Thank you for leaving your review.

Posted 3 days ago

“Was very easy to use & personalise products, the delivery was very efficient and fast. The products I ordered were received in perfect condition. Would definitely recommend, thank you 😍”

Posted 6 days ago

Hello,
We are pleased to know that you are happy with the products and service we have provided. Many thanks for taking the time to offer your positive review :)

Posted 3 days ago

“Have not received any email confirming my order so do not know if my order is even being processed. Very concerned as this was a gift.”

Posted 6 days ago

Hi Susan,

I'm sorry to hear you didn't get your confirmation email. I have resent this for you manually. Please get in touch via our email help@sixty.co.uk if you need any further assistance.

Posted 6 days ago

Personalise.co.uk is rated 4.46 based on 1,879 reviews