Personalise.co.uk Reviews

Name: Personalise.co.uk
Address: Langley Barn, 390 Birmingham Rd, Stratford-upon-Avon, Stratford upon Avon
Rating: 4.39

4.4 Rating 4,060 Reviews

86 %

of reviewers recommend Personalise.co.uk

4.4

Based on 4,060 reviews


Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 84%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.1 out of 5

About Personalise.co.uk:

The UK's favourite personalised gift shop!

Visit Website

Email:

help@sixty.co.uk

Location:

Langley Barn, 390 Birmingham Rd, Stratford-upon-Avon
Stratford upon Avon
CV37 0RE

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Personalise.co.uk 5 star review on 18th April 2024

131

Anonymous

Anonymous // 01/01/2019

Filter: Rated 2 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Unable to rate this company as I have not yet received my order and have not had a response to my email request for a delivery update.”

Helpful Report

Posted 1 day ago

“Placed the order last week, have not even received email confirmation of order. This is the first communication and they ask for a review!!! So yes I placed an order and paid for it. Have no idea when I will receive it although it said the item was in stock. So I would suggest the seller gets their ducks in a row before asking for a review. At least deliver the item as the subsequent questions are pointless”

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Posted 3 weeks ago

“I have not received my order yet”

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Posted 3 months ago

“I still await confirmation of both despatch and receipt of my order placed on Personalise - this was paid for several days ago.”

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Posted 3 months ago

“Bauble good quality, but I didn’t leave that much space between words how they did. Name is a bit unclear. 2 stars because I haven’t idea about my status order I just woke up with the order at home. No email, nothing. Unprofessional”

Helpful Report

Posted 4 months ago

“I ordered it a week ago and no sign of it yet”

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Posted 4 months ago

“Ordered an item for one of my children for Christmas. Experienced issues with the site and was unable to order initially, however customer services was responsive and helpful via Facebook messaging and advised to try on a computer/laptop which I did, and managed to order. My confirmation email never came through but, again, customer services was helpful and got back to me quickly and had it sent out. The item took a few days to arrive so fairly quick delivery given the time of year. Unfortunately, the box the item arrived in not only identified the website I'd ordered from but stated what the item in the box was, on an order sticker, and this was seen by my child who believed Santa would be bringing this. Item itself is nice enough but I'd never order again following this. I can't see any reason why the content details need to be stuck on the box and the website need to make it clear their packaging is not discreet.”

Helpful Report

Posted 4 months ago

“Ordered a personalised item 2 weeks ago still not received and no notification to say it has been dispatched. This is a Christmas present”

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Posted 4 months ago

“See below message specific to the paddle board order”

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Posted 4 months ago

“No idea of delivery date. For a Christmas gift this is frustrating.”

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Posted 4 months ago

“Came with a huge gap so the whole thing was wobbly, came a lot smaller then thought also.”

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Posted 4 months ago

“Delivery was within 3 days .but quality of the product poor. Ordered personalised trinket box...which was plastic with silver coating and small piece of metal where the engraving was. Expensive for something that looks like you could get from the £1 shop....”

Helpful Report

Posted 5 months ago

“Just received my man cave sign, dissapointed as the writing on the plaque seem faint and the way the rope has been put on makes it stand away from the door. I have changed the rope round and now the ends look bad”

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Posted 6 months ago

“Well where do I start I filled in all the names n what I wanted on the 3 baubals I ordered, but when it came to the end when I got confirmation of my order it said that I had not put any personalised writing on them. Then I cancelled the order by following what u said I had to do but have heard nothing from yourselves which as u can tell I was not happy with. What is the point in saying how to do something on ur site n I am yet to hear from u which is very disappointing look forward to a reply of some kind. Thanks Mrs Caroline Powell ps still awaiting a delivery if there is going to be one sorry but not happy”

Helpful Report

Posted 6 months ago

“Hello I can't write a review on orders I haven't received yet. Is there any phone number I can call to speak to a person. Only my basket is empty and telling me I haven't placed an order. But yet you have sent me a picture of what I have supposed to have ordered.”

Helpful Report

Posted 6 months ago

“I have no idea when my purchase will be arriving as I have not had any communication from you.”

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Posted 6 months ago

“How can I review a product I’m yet to receive? Ordered items Saturday and have know idea when goods will arrive. No estimated delivery time given only that delivery is 48 hours after production. So could be months! Should have thought about it a bit more.”

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Posted 7 months ago

“Not pleased with quality of piggy bank, their was bubbles & dents in the porcelain”

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Posted 1 year ago

“Ordered 8th Dec, said items would be shipped 48 hours after purchase. It’s the 16th December and I’ve not heard a thing, plus the link to their after care team on the original email of purchase doesn’t work, 404 error”

Helpful Report

Posted 1 year ago

“Had a request for a review but nothings arrived to review! Suggest a new courier!!!”

Helpful Report

Posted 1 year ago

Personalise.co.uk is rated 4.4 based on 4,060 reviews