Personalise.co.uk Reviews

Name: Personalise.co.uk
Address: Langley Barn, 390 Birmingham Rd, Stratford-upon-Avon, Stratford upon Avon
Rating: 4.40

4.4 Rating 4,379 Reviews

86 %

of reviewers recommend Personalise.co.uk

4.4

Based on 4,379 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 83%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.2 out of 5

About Personalise.co.uk:

The UK's favourite personalised gift shop!

Visit Website

Email:

help@sixty.co.uk

Location:

Langley Barn, 390 Birmingham Rd, Stratford-upon-Avon
Stratford upon Avon
CV37 0RE

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Personalise.co.uk 5 star review on 16th April 2025

143

Anonymous

Anonymous // 01/01/2019

Filter: Rated 2 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I'm afraid I cannot review this as I made my order 4 days ago and have not heard anything at all. Don't know where order is but will willingly give a review when I receive my order Please inform me u received border thankyou”

Helpful Report

Posted 3 days ago

“I have recently purchase personalised photo album and when received, wrong photo was printed on the cover. It suppose to be birthday present for my friend so I uploaded her and her husband's photo and I received classic car! I tried ro contact customer service, but no help and response so far!”

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Posted 6 months ago

“I was not given a tracking number or courier. Upto now l have no idea where and when parcel will be delivered”

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Posted 6 months ago

“Very difficult to get in touch, have not been able to check status of order or delivery. Enquiry to their customer services results in a circular travel around various pages on their site, leading back to the start, but getting no answers,”

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Posted 6 months ago

“Can't comment has I'm still waiting for the teddy”

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Posted 7 months ago

“I was not very happy with the engraving I could even see the name very well”

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Posted 7 months ago

“I did not receive the item as yet”

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Posted 10 months ago

“I have absolutely no idea how to send photo for Father’s Day mug. Supposed to receive a link but I and others have scanned all messages for this to no avail. I’ve received no response from company, are these reviews Is a scam or am I going to get a mug with someone else’s photo? First bad experience through online shopping and being elderly cannot afford loss.”

Helpful Report

Posted 1 year ago

“Unable to rate this company as I have not yet received my order and have not had a response to my email request for a delivery update.”

Helpful Report

Posted 1 year ago

“Placed the order last week, have not even received email confirmation of order. This is the first communication and they ask for a review!!! So yes I placed an order and paid for it. Have no idea when I will receive it although it said the item was in stock. So I would suggest the seller gets their ducks in a row before asking for a review. At least deliver the item as the subsequent questions are pointless”

Helpful Report

Posted 1 year ago

“I have not received my order yet”

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Posted 1 year ago

“I still await confirmation of both despatch and receipt of my order placed on Personalise - this was paid for several days ago.”

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Posted 1 year ago

“Bauble good quality, but I didn’t leave that much space between words how they did. Name is a bit unclear. 2 stars because I haven’t idea about my status order I just woke up with the order at home. No email, nothing. Unprofessional”

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Posted 1 year ago

“I ordered it a week ago and no sign of it yet”

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Posted 1 year ago

“Ordered an item for one of my children for Christmas. Experienced issues with the site and was unable to order initially, however customer services was responsive and helpful via Facebook messaging and advised to try on a computer/laptop which I did, and managed to order. My confirmation email never came through but, again, customer services was helpful and got back to me quickly and had it sent out. The item took a few days to arrive so fairly quick delivery given the time of year. Unfortunately, the box the item arrived in not only identified the website I'd ordered from but stated what the item in the box was, on an order sticker, and this was seen by my child who believed Santa would be bringing this. Item itself is nice enough but I'd never order again following this. I can't see any reason why the content details need to be stuck on the box and the website need to make it clear their packaging is not discreet.”

Helpful Report

Posted 1 year ago

“Ordered a personalised item 2 weeks ago still not received and no notification to say it has been dispatched. This is a Christmas present”

Helpful Report

Posted 1 year ago

“See below message specific to the paddle board order”

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Posted 1 year ago

“No idea of delivery date. For a Christmas gift this is frustrating.”

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Posted 1 year ago

“Came with a huge gap so the whole thing was wobbly, came a lot smaller then thought also.”

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Posted 1 year ago

“Delivery was within 3 days .but quality of the product poor. Ordered personalised trinket box...which was plastic with silver coating and small piece of metal where the engraving was. Expensive for something that looks like you could get from the £1 shop....”

Helpful Report

Posted 1 year ago

Personalise.co.uk is rated 4.4 based on 4,379 reviews