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Personalise.co.uk Reviews

4.4 Rating 4,532 Reviews
86 %
of reviewers recommend Personalise.co.uk
Company Reviews Product Reviews
1,445
 Metrics Info
4.4
Based on 4,532 reviews
Shipping & Delivery
Delivery Methods
Postal Service
Average Delivery Time
Next Day
On-time Delivery
97%
Accurate And Undamaged Orders
97%
Customer Service
Communication Channels
Email
Read Personalise.co.uk Reviews

About Personalise.co.uk:

The UK's favourite personalised gift shop!

Visit Website

Email:

help@sixty.co.uk

Location:

Langley Barn, 390 Birmingham Rd, Stratford-upon-Avon
Stratford upon Avon
CV37 0RE

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Anonymous
Verified Reviewer
“Absolutely shocking customer service, I would not recommend this website to anyone. I ordered an item which arrived damaged so the company said they would send out a replacement. I waited and never received it so I requested a refund. They then replied to my email saying they would send the replacement asap. I explained that time had passed and I no longer needed the item as it was for an event and I had to purchase something from another website, no reply. The replacement item arrived which was also damaged. I have contacted this company twice requesting a refund and they are now ignoring all communication from me. I am so disappointed in this and I would never purchase anything again from this website.”
Helpful Report
Posted 2 months ago
Terry D
Verified Buyer
“Very pleased delivered on time and no damage, thankyou very much.”
Helpful Report
Posted 2 months ago
Karen R
Verified Buyer
“Very easy website to use”
Helpful Report
Posted 2 months ago
Anonymous
Verified Buyer
“Really beautiful and elegant gift, for our goddaughters 1st birthday šŸ«¶šŸ¼”
Helpful Report
Posted 2 months ago
""
Verified Buyer
“Terrific variety and well presented. Something to suit all budgets and tastes. Tracking was off, item was marked as being processed on the day it was delivered. I had no estimated delivery date either.”
Helpful Report
Posted 2 months ago
Geraldine W
Verified Buyer
“I ordered a personalised memorial planter in memory of a beloved pet. The planter split all the way down one side, I had hoped to have the planter for years to come not less than 12 months to remember my pet by. I emailed the company and my email was ignored, I had no response. If you want a memorial that lasts do not use this company.”
Helpful Report
Posted 2 months ago
Angela L
Verified Buyer
“Not received so unable to review as not received. Also no message to say it has been sent.”
Helpful Report
Posted 2 months ago
Nicola W
Verified Buyer
“Lovely site for great little gifts at good prices.”
Helpful Report
Posted 2 months ago
Anonymous
Verified Buyer
“Excellent”
Helpful Report
Posted 2 months ago
Bryony H
Verified Buyer
“Ordered the white Robin appears tealight holders. So impressed another 2 have been ordered. Arrived quickly , however no despatch notification which would have been handy.”
Helpful Report
Posted 2 months ago
Anonymous
Verified Buyer
“Ordered the personalised txt double heart ornament as a wedding gift. Really pleased with the item and would order again. However, did not receive a confirmation order email so had to contact the company to confirm order had been received and wasn't a scam ordering site. Thankfully all was good and received a reply and the order really quickly.”
Helpful Report
Posted 2 months ago
Sheena W
Unverified Reviewer
“Recently purchased a childā€™s holy communion bracket which was actually adult size. The pearls on it were very big for a childā€™s wrist. Overall very dissatisfied and I had to send 5 messages before receiving a response. Very poor quality and after service”
Helpful Report
Posted 2 months ago
Tracey A
Verified Buyer
“The product arrived differently fromthe invoice. One part was in italics one part was in plain writing . I could not tell that it was different and they were ot prepared to help me so I will not be usibng them again”
Helpful Report
Posted 2 months ago
Nicholas H
Verified Buyer
“The order arrived exactly on time and was spot on.”
Helpful Report
Posted 2 months ago
""
Verified Buyer
“Thank you very much , this item was fantastic Thank you to Wendy for getting back to me promptly & dealing with the mistake I made on delivery address . Many thanks Alex”
Helpful Report
Posted 2 months ago
Anonymous
Verified Reviewer
“Brilliant service. Ordered Personalised Couples Clock as a wedding gift. Absolutely beautiful. Fast delivery and good price.”
Helpful Report
Posted 2 months ago
Anonymous
Verified Buyer
“I instantly regretted placing an order after reading the bad reviews....until my order arrived. I'm delighted with my order! Absolutely love it! The only thing I will say is, i received an email after placing the order but didn't receive a second email to say it was on its way, although delivery was quick too. Only waited a few days. Would I order again? Absolutely!”
Helpful Report
Posted 2 months ago
Elena G
Verified Buyer
“Very good service throughout”
Helpful Report
Posted 2 months ago
Anonymous
Verified Buyer
“Lovely product. Disappointed with lack of information around delivery so unable to track parcel. Every email sent to enquire about despatch was kicked back so information is not up to date on website. Would not use this service again as its third party and not actually the manufacturer.”
Helpful Report
Posted 2 months ago
Georgia E
Verified Buyer
“Really lovely personalised gift really beautiful”
Helpful Report
Posted 2 months ago
Personalise.co.uk is rated 4.4 based on 4,532 reviews
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