Personalise.co.uk Reviews

Name: Personalise.co.uk
Address: Langley Barn, 390 Birmingham Rd, Stratford-upon-Avon, Stratford upon Avon
Rating: 4.39

4.4 Rating 4,056 Reviews

86 %

of reviewers recommend Personalise.co.uk

4.4

Based on 4,056 reviews


Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 84%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.1 out of 5

About Personalise.co.uk:

The UK's favourite personalised gift shop!

Visit Website

Email:

help@sixty.co.uk

Location:

Langley Barn, 390 Birmingham Rd, Stratford-upon-Avon
Stratford upon Avon
CV37 0RE

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Personalise.co.uk 5 star review on 18th April 2024

131

Anonymous

Anonymous // 01/01/2019

Filter: Rated 3 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Wonder where my order is”

Helpful Report

Posted 3 weeks ago

“A little disappointed with the quality of personalisation on the vase. It isn’t “engraved” as I was expecting it to be, more of a transfer which feels like it will wear off fairly easily with a couple of washes (in fact there were white smears still on the vase which needed to be wiped off) and the text appears to be on the back of the vase rather than within the decorative heart on the front. Having said that, it is a lovely vase and arrived extremely quickly and well packaged. Not a big deal, but I didn’t receive despatch or delivery courier emails, which are always helpful.”

Helpful Report

Posted 3 weeks ago

“The vase is nice but the inscription on it is not clear at all. The print should be bolder and darker so can be easily read. The correspondence was not good. I was told after purchasing the item that I would receive an email to tell me when i should receive it but I got nothing at all, which was quite disappointing.”

Helpful Report

Posted 2 months ago

“The delivery time was slighly longer than expected and the book ordered was a little scuffed on the front as this was a present.”

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Posted 2 months ago

“Ordered a personalised bangle on Saturday but yet to be sent a confirmation email?”

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Posted 2 months ago

“Can't comment as I haven't received the goods yet 😕”

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Posted 3 months ago

“Lovely gift , just as I had ordered however, slight chip damage on the corner. To late to return .”

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Posted 3 months ago

“Ordered 2 Christmas baubles. The printing wasn’t as clear as I’ve had in the past 18 years (from this company and others) or as depicted on the website. I’d ordered too late for returns etc as needed for Christmas Day. However they did arrive promptly.”

Helpful Report

Posted 3 months ago

“Poor communication No notification received of despatch. No royal mail tracking information provided. I placed the order and it just turned up unannounced. The item was as described”

Helpful Report

Posted 4 months ago

“Whilst the products are amazing and I love them, what i don’t like was the fact that you don’t get order confirmation! Being a new mum sleep deprived back working at Christmas I couldn’t remember if I ordered the personal listed baubles. I couldn’t find any emails and I couldn’t pin point on our bank the transaction. So I reordered! To know have 4 of the personalised baubles! (2 each the same) it’s our mistake to make but when I couldn’t find confirmation email I panicked.”

Helpful Report

Posted 4 months ago

“I had trouble with the web site, as at first it asked for my email and password under a guest basis, which I obviously would not provide, but once I got past that, all was well. As for the product and engraving I was very happy with that, although the 48 hrs delivery I paid extra for ended up 72hrs before it was delivered .”

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Posted 4 months ago

“How can I write a review when I haven’t received the item”

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Posted 5 months ago

“Great website and products however I just received my personalised gift box and it is very pale/faded, not like the picture on the website. When I first pulled it out of the box I actually thought the balloons were missing, quite disappointed. The photo I included makes it look more vibrant than it is.”

Helpful Report

Posted 5 months ago

“Ordered two child's locket it arrived very quickly but would of been better if i was aware of the shipping day. Its smaller than i expected but its very cute. Amazed the amount of engraving. It was a bit tight to open.”

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Posted 6 months ago

“I found the website by chance, I found it interesting and I made a purchase for my daughter's photo. Can't make a proper review as I still don't hace the product but I liked the idea of personalised photo album.”

Helpful Report

Posted 11 months ago

“Not very satisfied with the service. I paid for next day delivery and received item 3 days later. Received no email despatch confirmation, only when I emailed for an update was I given this information. Item ordered was satisfactory.”

Helpful Report

Posted 1 year ago

“Easy to order, goods packed well and undamaged. However, the printing was not straight and should have been checked before despatch.”

Helpful Report

Posted 1 year ago

“Chocolate Christmas present arrived broken in bits. No way to contact customer service as it constantly says message failed Personalisation is a separate card not on item”

Helpful Report

Posted 1 year ago

“My item wasn’t packaged great and the message isn’t centered like it showed in the picture. I also paid for next day delivery and it came days later!”

Helpful Report

Posted 1 year ago

“I paid for next day delivery and three days later still not received my order.Emailed the company three times and had no response.”

Helpful Report

Posted 1 year ago

Personalise.co.uk is rated 4.4 based on 4,056 reviews