Paving Superstore Reviews

Name: Paving Superstore
Address: Denmark Farm Barn, Norwich Road, Hardingham, Denmark Farm Barn, Norwich Road, Hardingham, Norfolk
Rating: 4.66

4.7 Rating 875 Reviews

92 %

of reviewers recommend Paving Superstore

4.7

Based on 875 reviews

Shipping & Delivery
Delivery Methods	Courier
On-time Delivery	Greater than 92%
Customer Service
Communication Channels	Email, Telephone

Paving Superstore 5 star review on 9th August 2021

Anonymous

Anonymous // 01/01/2019

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“Absolutely outstanding service from you, my experience ordering online was really useful and delivered on time. No breaks in any pallets Would recommend to anyone who orders Gary West Berkshire”

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“Really good delivery times, actually came sooner than I thought it would. Customer services happy to help with any queries and a nice friendly voice on the other end of the telephone line Bought paving slabs, haven't had them laid yet but look goo quality”

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“Lovely product , very happy with it. When I placed the order it suggested 5 -7 working days delivery but took 13 working days which was not great as we needed them quicker”

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“Good company to deal with. My only negative was that we received our delivery with 3 broken slabs, not a big issue in itself but the company donÕt sell small batches, only pallets. This meant I had to slightly re-design the layout and a planned enhancement was scrapped. They offered to refund the cost of the slabs on a further purchase, but I would have been left with the bulk of the pallet as excess. The cost of the slabs was refunded with no hassle.”

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“Very quick delivery and immediate response from email query. Excellent service and highly recommended.”

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“Great choice, easy to order, value for money with excellent, prompt delivery. Highly recommended.”

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“Excellent service would recommend”

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“Beautiful sandstone paving! Staff were so helpful with delivery courier details and product help. We'll definitely order through you again.”

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“I was a little apprehensive to order the stones due to the negative reviews on Google, but thepavingsuperstore were one of the few suppliers that stocked the stones I really wanted so it was worth the risk. Anyway, I need not have worried! I ordered the stones two weeks earlier than required due to anticipated delays as a result of COVID-19, but didn't actually need to as they were scheduled for delivery 2 days after the order was placed! We actually changed part of the order (to different sized paving), and even this was no trouble for the Pavingsuperstore. The delivery driver was really friendly and Amy (I think!) was the name of the lady I spoke with over the phone on three occasions: to check the delivery date of the order, make the change to the order, to check on when the updated order would arrive was really helpful. You are placed in a queue which can be long depending on when you call, but given the circumstances and the fact that it tells you which place you are in in the queue to manage your expectations and whether you wish to wait makes calling really easy! - one call I was immediately placed second in the queue. So far I can't fault the experience that I have had, I just wish that people didn't only post the negative reviews on Google but also took the time to post the good. I've not yet opened / laid the stones, but the way they are packaged looks robust.”

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“Good service and lady on the phone always v helpful.”

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“High quality,good communication,fast and safe delivery.Highly recommended... :-)”

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“very happy with this purchase. product as described, delivered on time”

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“Process was quick and easy, item delivered on time and in perfect condition. I would shop with them again no problem.”

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“All straight forward when ordering”

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“Great choice, great price, quick delivery. Thanks”

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“Delivery received earlier than advised which was appreciated. Packaging was good and no breakages. Product superb.”

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“Very speedy delivery and as described would recommend with out hesitation, excellent service thank you”

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“First class service, excellent quality, great communication and fast delivery.”