Paving Superstore Reviews

Name: Paving Superstore
Address: Denmark Farm Barn, Norwich Road, Hardingham, Denmark Farm Barn, Norwich Road, Hardingham, Norfolk
Rating: 4.66

4.7 Rating 875 Reviews

92 %

of reviewers recommend Paving Superstore

4.7

Based on 875 reviews

Shipping & Delivery
Delivery Methods	Courier
On-time Delivery	Greater than 92%
Customer Service
Communication Channels	Email, Telephone

Paving Superstore 5 star review on 9th August 2021

Anonymous

Anonymous // 01/01/2019

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“Excellent and friendly service and prompt delivery, would recommend”

Helpful Report

Hi John, Thank you so much for taking the time to leave us such a good review for Paving Superstore. We are delighted to hear that you had an excellent experience with our service. Providing friendly and prompt delivery service is one of our top priorities, and we are glad that we met your expectations. Best regards, Paving Superstore

“I’m a landscape gardener I use paving superstore every time there products are good quality and very reasonably priced there customer service is excellent always very polite and helpful , would highly recommend to other tradesman and customers”

Helpful Report

Dear Lee, Thank you so much for your 5-star rating of Paving Superstore! We truly appreciate your support and are thrilled to hear that you found our products to be of good quality and reasonably priced. As a landscape gardener, your recommendation means a lot to us. Once again, thank you for your recommendation, and we look forward to serving you again in the future. Best regards, Paving Superstore

“An excellent range to choose from. Quick delivery and the chat function was quick and easy to use. Thank you.”

Helpful Report

Dear Barry, Thank you so much for your 5-star review of Paving Superstore! We are glad that you found our range of products excellent and that our quick delivery service met your expectations. Furthermore, we are glad that our chat function was quick and easy to use, providing you with the assistance you needed. Once again, thank you for your kind words and for choosing Paving Superstore. We look forward to serving you again in the future! Paving Superstore

“Excellent service from start to finish. The website was easy to navigate and when I needed to speak to a member of staff, they were really helpful. I would recommend. Many thanks.”

Helpful Report

Dear Olivia, Thank you so much for taking the time to rate Paving Superstore with 5 stars! We're thrilled to hear that you had an excellent experience with us from start to finish. Our team is dedicated to providing top-notch customer service, so it's wonderful to know that our website was easy to navigate and that our staff was helpful when you needed assistance. We look forward to serving you again in the future. Many thanks! The Paving Superstore Team

“Quickly recommend something based on my very vague ideas! Turned out perfectly and I couldn’t be happier!”

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“Extremely pleased with my order from Paving Superstore. Excellent website, good communication, good pricing. Where they went above and beyond was when I needed to return due to overordering. They helped negotiate a better rate with the supplier and really went to bat for me. Highly recommend.”

Helpful Report

Thank you so much for your wonderful 5-star rating of Paving Superstore! We are thrilled to hear that you had such a positive experience with us. Our team works tirelessly to provide an excellent website, maintain good communication, and ensure competitive pricing for our valued customers like yourself. We are glad we were able to assist you with your return due to over ordering and we could help negotiate a better rate with the supplier on your behalf. Once again, thank you for choosing Paving Superstore. We look forward to serving you again in the future. Warm regards, Paving Superstore Team

“Ordered a pack of sandstone and recieved delivery a few days later. Good communication right up until delivery.”

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“I was abit sceptical from using this company having had a bad experience from using the other company. However I was pleasantly surprised in how well they managed my order from start to finish. The customer service was great and I received regular communication from them at all times. The order was placed straight away and I received my delivery few days later and in a great condition. I would definitely recommend this company.”

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“Price was competitive and any questions were quickly answered. Slabs were delivered on the day I requested. Excellent.”

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“Excellent service, great choice and quick delivery. Sam was very helpful by emailing me pics of paving samples they have onsite, which gave me a better idea of the textures compared to the online photos.”

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“We were struggling to get a small amount of decking to finish a project with plenty of non responses from other suppliers. We contacted Paving Superstore on the off chance that they could help as the website was all around decking “kits”. Amy went above and beyond and was able to source the last small amount of decking we needed to finish our project. Constant communication throughout the whole process kept us up to date. Thank you. Would definitely recommend.”

Helpful Report

Thank you for taking the time out to review us, we really appreciate your recommendation and feedback. Glad to hear we were able to assist you in finishing off your decking and thanks too for mentioning the service you received from Amy.

“Fuss free and painless Very happy with product”

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“Very happy with the service I got here. I was looking to match some Stonemarket Millstone Next paving that had already been laid. The pallet I received was delivered promptly and carefully, and none were broken on arrival, which has been a problem with other companies in the past. The colour match is very faithful, and the quality of the slabs is top notch. A good purchase.”

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“Well done paving superstore, just taken another 3 pallets off natural stone paving, helpful on the phone,to place order, good price, hence why I went back to them for another project, delivery company phoned a few days later,and delivery was on time as saId and put where I wanted them on the drive, nothing no problem, I have recommend you to my customers, many thanks”

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“Delivery when required at the right price. Cherie was very helpful right from ordering to the day of delivery. Simon”

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“Limestone slabs were beautiful !”

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“Great Service , staff very helpful especially with care of stone . Looks great when laid. Very happy makes such a difference.”

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Hi Julie, Thanks for the great review, we are always trying to offer the most informative experience to ensure your are happy with your purchase.

“Great customer service and great value for money”

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Hi Jacqui, We are glad to hear you are happy with your experience with us

“Excellent, great service and fast delivery”

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Hi Stephen, Thanks for the great review :-)

“I would be pleased recommend the Paving Superstore for paving having brought paving from them 12 months ago. I wouldn’t however buy a shed from them. Having ordered a shed that was supposedly on 2-3 weeks delivery. I was shocked to receive an email from the supplier without warning to say it was going to be delivered the following day. I hadn’t made arrangements for such a short timescale. I also had difficulty contacting the delivery company to delay the delivery. When I finally got in touch and they agreed to deliver a few days later. They just dumped the shed at the front of the house without knocking the door. I think the paving superstore should stick to selling paving which they are very good at.”

Helpful Report

Hi David, Whilst we are glad to hear you are happy with your experience in ordering paving with us, it is a shame to hear you are unhappy with your shed delivery arriving earlier then expected. These deliveries are undertaken by the manufacturer, so whilst we have little control over the delivery (much the same as all online shed resellers) we we take this up with them and ask why they delivered it too early.

Paving Superstore is rated 4.7 based on 875 reviews