PartsGateway Ltd Reviews

Name: PartsGateway Ltd
Rating: 4.58

4.6 Rating 10,054 Reviews

92 %

of reviewers recommend PartsGateway Ltd

Company Reviews

Metrics

Info

4.6

Based on 10,054 reviews


Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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PartsGateway Ltd 5 star review on 15th January 2024

Robert

PartsGateway Ltd 5 star review on 7th November 2023

Ionut-catalin Iosub-crudu

PartsGateway Ltd 5 star review on 7th August 2023

Anonymous

Anonymous // 01/01/2019

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“Part fitted my car thank you”

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Posted 3 hours ago

“Right part excellent delivery great price THANKS”

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Posted 15 hours ago

“Excellent service, easy search, fast reply with price, fast delivery of item purchased.”

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Posted 1 day ago

“Partsgateway are a great company finding generally good suppliers of used parts . My only criticism would be perhaps vet them a little better . Whelans Dismantlers I ordered a part from them ( not the cheapest) it looked the best . Took an age to arrive and was wrong . Won't refund Won't be using again . With a parts spend of several hundred pounds a month I'm a drop in an Ocean but perhaps if we all boycotted poor service the cream might float to the top and the rest sink to the bottom .”

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Posted 1 day ago

“Part got delivered late and I received the complete wrong part!!”

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Posted 1 day ago

“excellent and very fast would recomend”

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Posted 2 days ago

“2 day delivery. Parts fitted and worked correctly. The price was lower than the other companies. Very good comunication with messaging. I will certainly use them again.”

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Posted 3 days ago

“It was really great to find old car parts at a decent price and quick delivery! I would highly recommend to use this site for used but good condition car parts.”

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Posted 4 days ago

“Excellent after 2 attempts got the right door my mistake”

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Posted 1 week ago

“Quick easy service thank-you”

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Posted 1 week ago

“To whom it may concern, please be cautious of these individuals. They have a history of sending incorrect spare parts and refusing to issue refunds, often using excuses to avoid returning your money.”

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Posted 1 week ago

“Excellent service, could be a bit more communitive regarding progress of order . Part was as described in great condition.”

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Posted 1 week ago

“Great service, confirmed the part was available on the phone ,very helpful, parts delivered on time. We would definitely recommend.”

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Posted 1 week ago

“Hi I purchased a battery for a fiesta witch did not fit So asked for it to go back for a refund but they could not take it has was stock taking when they did pick it up they gave me a returned form and have been on phone and spoke to the driver and gave them proof off the return and still not been paid not GOOD”