PartsGateway Ltd Reviews

4.6 Rating 10,388 Reviews
91 %
of reviewers recommend PartsGateway Ltd
Company Reviews Metrics Info
4.6
Based on 10,388 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 87%
Accurate And Undamaged Orders
95%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.8 out of 5
Returns & Refunds
Refunds Process
Difficult
Returns Process
Could Be Better
Read PartsGateway Ltd Reviews
Visit Website
Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful
Anonymous
Verified Buyer
“Excellent service. I was dubious at first but I read the reviews, so I hope this helps. I needed a tiny cover for data recorder input on my Mini. It's only about a 3"x 2" piece of plastic but online and eBay prices were around £40...2nd hand!!! Through PartsGateway a dealer offered one for £12 including postage. Great 👍”
Helpful Report
Posted 2 hours ago
Anonymous
Verified Buyer
“Got the right part at less than half price. Well happy.”
Helpful Report
Posted 1 day ago
Anonymous
Verified Buyer
“Part obtained within 3 days . Great service”
Helpful Report
Posted 1 day ago
Anonymous
Verified Buyer
“Convenient to use, and when first supplier failed, was able to quickly arrange with another supplier which was successful”
Helpful Report
Posted 1 day ago
Anonymous
Verified Buyer
“I got what I ordered in perfect condition and I highly recommend them”
Helpful Report
Posted 2 days ago
Anonymous
Verified Buyer
“Great service. The part arrived promptly after it was sent, in perfect condition. They kindly delayed sending it as I was going to be away.”
Helpful Report
Posted 2 days ago
Anonymous
Verified Buyer
“Terrible. Avoid !”
Helpful Report
Posted 2 days ago
Anonymous
Verified Buyer
“When I was able to access Parts Gateway, I found that they took my request seriously and proceeded to find a solution. Very helpful.”
Helpful Report
Posted 3 days ago
Anonymous
Verified Buyer
“A great service and easy to use.”
Helpful Report
Posted 5 days ago
Anonymous
Verified Buyer
“Brilliant! Stumbled upon this site whilst looking for a replacement car visor, assured by all the positive reviews I entered my car Reg. Such a simple search process, so much time & money saved. Quotes received with photos, part ordered same day & received quickly from Bradgate Motors (excellently packed I must say!) Happy Customer, thank you!”
Helpful Report
Posted 1 week ago
Lewis
Verified Buyer
“After trying all of our suppliers, we decided to use Parts Gateway for a mirror for a Toyota Landcruiser. It was a great idea as one in silver was available and the delivery was speedy. The part was well packaged, great service from Ted4Parts.”
Helpful Report
Posted 1 week ago
Anonymous
Verified Buyer
“Good communication, good selivery. thanks”
Helpful Report
Posted 1 week ago
Anonymous
Verified Buyer
“Easy to use, great place to find cheaper parts.”
Helpful Report
Posted 2 weeks ago
Anonymous
Verified Buyer
“Good overall service”
Helpful Report
Posted 2 weeks ago
Anonymous
Verified Buyer
“All good, many thanks.”
Helpful Report
Posted 2 weeks ago
Anonymous
Verified Buyer
“Exactly the correct part. Very well packed. Competitively priced. The part is fitted and working. I recommend Parts Gateway Ltd.”
Helpful Report
Posted 2 weeks ago
Anonymous
Verified Buyer
“Very easy to deal with, item exactly as described delivery was very quick. Good communication from seller I would definitely recommend and will use them again.”
Helpful Report
Posted 2 weeks ago
Gordon
Verified Buyer
“Great service. Part as described with next day delivery”
Helpful Report
Posted 2 weeks ago
Anonymous
Verified Buyer
“Parts Gateway helped source the part easily, and general customer service via Prestige Allparts was swift and professional. The challenge arose in the delivery of the part where the original scheduled delivery time was not met and subsequently took another two days until the part was received. Not sure exactly why the issue arose. However, the delivery communications and service should be improved for seamless service.”
Helpful Report
Posted 2 weeks ago
Anonymous
Verified Buyer
“Very happy with my Mini subframe sourced through partsgateway”
Helpful Report
Posted 3 weeks ago
PartsGateway Ltd is rated 4.6 based on 10,388 reviews
Our Company
Business Solutions Impressum Terms & Conditions User Privacy Policy Business User Privacy Policy Data Protection Data Request