PartsGateway Ltd Reviews

4.6 Rating 10,681 Reviews
91 %
of reviewers recommend PartsGateway Ltd
Company Reviews Metrics Info
4.6
Based on 10,681 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Average Delivery Time
Next Day
On-time Delivery
Greater than 92%
Accurate And Undamaged Orders
Greater than 94%
Customer Service
Communication Channels
Live Chat, Email, Telephone
Queries Resolved In
Under An Hour
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Verified Buyer
“Correct part obtained after initial online search, followed a telephone call.”
Helpful Report
Posted 2 hours ago
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Verified Buyer
“Part arrived with no issues, packaged well and all fit and worked perfectly. Thank you !”
Helpful Report
Posted 7 hours ago
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Verified Buyer
“Part has arrived on time. I haven't had it fitted yet but it's booked in”
Helpful Report
Posted 11 hours ago
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Verified Buyer
“Very good parts”
Helpful Report
Posted 5 days ago
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Verified Buyer
“Easy to use. Really pleased with the purchase.”
Helpful Report
Posted 6 days ago
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Verified Buyer
“I was impressed by the efficiency and speed that the service provided quotes which enabled me to find the part I required at an excellent price.”
Helpful Report
Posted 6 days ago
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Verified Buyer
“Really pleased with the service provided & the part I had requested. It came nicely packaged and in the time frame suggested. Will certainly remember PartsGateway Ltd”
Helpful Report
Posted 6 days ago
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Verified Buyer
“Required 2 rear headrests for my sisters Vauxhall Mokka X. Quote came through very quickly, £49.90. Rang Vaux Parts UK Ltd as I needed 2 and assumed they had quoted me for one. No, lovely guy at the end of the phone said that was the price for the pair. Impressed. Even more impressed when they arrived the next day. Fitted perfectly matching the interior colour. Thank you”
PartsGateway Ltd 5 star review on 28th May 2026
Helpful Report
Posted 1 week ago
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Verified Buyer
“So I was searching for tail light lens or whole unit, for the n/s, for my Saab 9-3, registered in 2002. I tried various places, but unfortunately none of these, had the correct part in stock. Some places did have it, but were charging way over what i was budgeting for. I was getting a little frustrated, as the car had been off the road for just over 2 weeks. I was even in the mind frame to scrap the car! But eventually, PartsGateway Ltd came to the rescue!! I submitted a parts request with them, and very quickly, they got back to me, stating the part was in stock. Success!! It was at a good reasonable price, within my budget. Which i was very pleased about. I duly ordered the part, and within 24 hours, it was delivered, to my residence. I was very pleased with the way the unit had been carefully wrapped, with extra layers of paper and bubble wrapping, ensuring the part was secure. I was advised by PartsGateway, to check the item on arrival, for any damage. No damage to report. Part took 10 mins to fit. Result!! So verypleased with the service I received, from PartsGateway. And I would not hesitate to use them in the future.”
Helpful Report
Posted 1 week ago
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Verified Buyer
“Great service, I couldn’t find the part I needed anywhere, put the item I wanted in search and I got several replies , easy to use and very helpful.”
Helpful Report
Posted 1 week ago
Muhammad
Verified Buyer
“It’s been more than 10 days I purchased the part. I haven’t received my order yet, contacted the DHL, they said they haven’t received the parcel yet. Worst experience ever.”
Helpful Report
Posted 1 week ago
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Verified Buyer
“Sent the wrong part for my Aygo. PartsGateway then promised to look into this order again and come back to me. Heard nothing for the last two weeks! £119.99 down the drain! Avoid them!”
Helpful Report
Posted 1 week ago
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Verified Buyer
“Ordered a door, 5 hours after I received despatched email breakers phoned saying the door was damaged, it hadn't been despatched, sent photos of door and clearly not the door that had been listed on advertisement, received refund no problem but set us back a few days”
Helpful Report
Posted 1 week ago
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Verified Buyer
“Great service it took a while to get a photo but after that fast delivery and fitted as per old one”
Helpful Report
Posted 1 week ago
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Verified Buyer
“The speed and efficiency of the service was a delight to deal with. Thanks Alan”
Helpful Report
Posted 1 week ago
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Verified Buyer
“Went looking for a part for a 24year-old Golf on the web and chose Gateway because of the instant ability to fill my request. Continued to be impressed by the speedy delivery and totally satisfied with the replacement part.”
Helpful Report
Posted 1 week ago
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Verified Buyer
“Within minutes, I had companies sending me quotes. Quotes were at a very good price. Paid for an item, it arrived the next day, carefully packaged. Will definitely use again.”
Helpful Report
Posted 1 week ago
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Verified Buyer
“I got the exact mirror i needed within 3 days. Payment was secure and hassle free. Service was excellent. I know where I would go next time for sure.”
Helpful Report
Posted 2 weeks ago
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Verified Buyer
“7 days and still not received the gearbox despite 3 phone calls to the supplier, will be contacting Pay Pal for a refund or Barclaycard for an investigation query . !!! Now 2 weeks and fobbed off again, Taking steps to recover the payment which will include a CCJ application against Fords4U Ltd .”
Helpful Report
Posted 2 weeks ago
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Verified Buyer
“Wrong part delivered. No response to email requesting return details.”
Helpful Report
Posted 2 weeks ago
PartsGateway Ltd is rated 4.6 based on 10,681 reviews
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