PartsGateway Ltd Reviews

4.6 Rating 10,410 Reviews
91 %
of reviewers recommend PartsGateway Ltd
4.6
Based on 10,410 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 87%
Accurate And Undamaged Orders
95%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.8 out of 5
Returns & Refunds
Refunds Process
Difficult
Returns Process
Could Be Better
Correct part arrived in a timely manner. Satisfied customer 👍.
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Posted 13 hours ago
Not great as the parts took longer than expected. Other than that it was good
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Posted 13 hours ago
Would give a 5 if it didnt seems so hectic when phoning, Bought a gearbox which was delivered quickly and was fitted next day to one of our vans and was exactly as described would def use again.
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Posted 13 hours ago
Part was excellent. Just as description.
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Posted 2 days ago
I needed a door handle mechanism for an mot on my octavia mk 2. The part arrived quickly and well packed. I Sprayed up the parts to match my car's colour yesterday and fitted them today ready for the test tomorrow. Everything works perfectly. Happy customer.
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Posted 3 days ago
Swift competitive quote via PartsGateway. Perfect spare parts as requested. Fast shipping from provider. Will use again in the future. Highly recommend.
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Posted 6 days ago
Helped to find a part for less than £30 which would have cost £130 at my MOT centre.
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Posted 1 week ago
Exactly as it was described and also not issues. Really happy with my purchase
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Posted 1 week ago
Excellent service, fast delivery of rear light for my picanto at a very good price point.
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Posted 1 week ago
I needed a replacement Visor, found PartsGateway on line, entered my requirements and within a short space of time a replacement part was on offer, I ordered the part, made the payment and a couple of days later the replacement arrived and was fitted. Excellent service.
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Posted 1 week ago
I have not recieved my part after ordering it 7 days ago and no update.
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Posted 1 week ago
Item was fine
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Posted 1 week ago
Fast delivery, part was compatible with my vehicle thanks to the drop down options that make it easy, part fitted by my local garage today, all working good, a saving of approximately £400 on new dealer pry. It's a no brainer.
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Posted 1 week ago
Part arrived promptly and fitted easily
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Posted 1 week ago
incorrect part sent to me, have sent 2 emails 1 with attachment photo showing correct part but have had not received a reply.13:00 Thursday still waiting for a reply!
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Posted 2 weeks ago
I have used Parts Gateway a couple of times and have bought items in a timely manner.
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Posted 2 weeks ago
Item as described. Good communication. Delivery as stated. All good.
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Posted 2 weeks ago
Great company
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Posted 2 weeks ago
Excellent service
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Posted 3 weeks ago
As described thank you
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Posted 3 weeks ago
PartsGateway Ltd is rated 4.6 based on 10,410 reviews