PartsGateway Ltd Reviews

Name: PartsGateway Ltd
Rating: 4.57

4.6 Rating 10,410 Reviews

91 %

of reviewers recommend PartsGateway Ltd

Company Reviews

Metrics

Info

4.6

Based on 10,410 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 87%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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PartsGateway Ltd 5 star review on 20th November 2024

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PartsGateway Ltd 5 star review on 7th August 2023

Mike Ince

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Correct part arrived in a timely manner. Satisfied customer 👍.”

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Posted 13 hours ago

“Not great as the parts took longer than expected. Other than that it was good”

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Posted 13 hours ago

“Would give a 5 if it didnt seems so hectic when phoning, Bought a gearbox which was delivered quickly and was fitted next day to one of our vans and was exactly as described would def use again.”

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Posted 13 hours ago

“Part was excellent. Just as description.”

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Posted 2 days ago

“I needed a door handle mechanism for an mot on my octavia mk 2. The part arrived quickly and well packed. I Sprayed up the parts to match my car's colour yesterday and fitted them today ready for the test tomorrow. Everything works perfectly. Happy customer.”

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Posted 3 days ago

“Swift competitive quote via PartsGateway. Perfect spare parts as requested. Fast shipping from provider. Will use again in the future. Highly recommend.”

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Posted 6 days ago

“Helped to find a part for less than £30 which would have cost £130 at my MOT centre.”

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Posted 1 week ago

“Exactly as it was described and also not issues. Really happy with my purchase”

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Posted 1 week ago

“Excellent service, fast delivery of rear light for my picanto at a very good price point.”

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Posted 1 week ago

“I needed a replacement Visor, found PartsGateway on line, entered my requirements and within a short space of time a replacement part was on offer, I ordered the part, made the payment and a couple of days later the replacement arrived and was fitted. Excellent service.”

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Posted 1 week ago

“I have not recieved my part after ordering it 7 days ago and no update.”

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Posted 1 week ago

“Item was fine”

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Posted 1 week ago

“Fast delivery, part was compatible with my vehicle thanks to the drop down options that make it easy, part fitted by my local garage today, all working good, a saving of approximately £400 on new dealer pry. It's a no brainer.”

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Posted 1 week ago

“Part arrived promptly and fitted easily”

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Posted 1 week ago

“incorrect part sent to me, have sent 2 emails 1 with attachment photo showing correct part but have had not received a reply.13:00 Thursday still waiting for a reply!”

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Posted 2 weeks ago

“I have used Parts Gateway a couple of times and have bought items in a timely manner.”

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Posted 2 weeks ago

“Item as described. Good communication. Delivery as stated. All good.”

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Posted 2 weeks ago

“Great company”

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Posted 2 weeks ago

“Excellent service”

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Posted 3 weeks ago

“As described thank you”

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Posted 3 weeks ago

PartsGateway Ltd is rated 4.6 based on 10,410 reviews