PartsGateway Ltd Reviews

Name: PartsGateway Ltd
Rating: 4.57

4.6 Rating 10,369 Reviews

91 %

of reviewers recommend PartsGateway Ltd

Company Reviews

Metrics

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4.6

Based on 10,369 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 87%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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PartsGateway Ltd 5 star review on 20th November 2024

Ionut-catalin Iosub-crudu

PartsGateway Ltd 5 star review on 7th August 2023

Mike Ince

Anonymous

Anonymous // 01/01/2019

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“Very happy with my Mini subframe sourced through partsgateway”

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Posted 1 day ago

“All good, part found, delivered and fitted perfectly, if needed would use again”

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Posted 1 day ago

“Brilliant service, easy to use and had plenty quotes to choose from.”

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Posted 1 day ago

“professional service, timely postage with gorrd communication”

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Posted 2 days ago

“Went onto the website, searched for a Transit Custom O/S Wiper Arm.................got a few offers and picked one in Peterborugh. Paid for it and arrived within 48hrs. Great service and i guess the collaboration between the systems to get the info for each part needs to be kept up to date so plenty of back end service work which the customer doesnt see............... totally recommend PartsGateway for any breaking parts............thanks folks!”

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Posted 2 days ago

“Very good and secure platform to buy any car parts”

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Posted 3 days ago

“Part came quickly and was in very good condition”

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Posted 4 days ago

“Very easy you deal with. Quotes are delivered promptly. Delivery was excellent.”

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Posted 4 days ago

“Arrived quickly the parts was wrong,I was able to use the pipe to carry out a repair.”

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Posted 5 days ago

“All good, service through to ensuring the right part gets to you. Brilliant.”

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Posted 1 week ago

“Everything went well”

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Posted 1 week ago

“Great communication and very pleased with the quality of the mirror. Perfect colour match and I would recommend the seller. Thank you it’s in the car and working perfectly.”

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Posted 1 week ago

“Got the mirror a week late and it is broken what a waste of time and money won't be using them again”

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Posted 1 week ago

“Registered with Partsgateway and recieved offer of the part I was looking for within 10 minutes. Very happy with the service :-)”

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Posted 1 week ago

“A very good option for people like me that orders car items for my husband. I add in the details of what I want and the companies provide quotes. That way companies don't need to contact me and I can choose one without any pressure. Brilliant.”

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Posted 1 week ago

“Great service, good price for the part I needed.”

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Posted 1 week ago

“Ordered a rear quarter glass for my Honda which turned out incorrect. There must be several Civic releases in 2006 but with £20 next day delivery which was late arriving anyway, it’s not viable to return it. Might be worth you having images of the product supplied to customers before they click ‘buy’ as opposed to blindly hoping it’s the right one. Not really Partsgateways fault but just my suggestion to avoid error as in £55 out of pocket and stuck with the wrong part.”

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Posted 2 weeks ago

“Price and service can't fault delivery excellent”

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Posted 2 weeks ago

“It was not long before a breaker, Cit-Ren Limited came to the rescue. Price was very reasonable compared to what the dealership wanted to charge. Delivery was fast and efficient. I was able to replace the non-working high brake light in no time.”

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Posted 2 weeks ago

“Well packaged quick delivery.”

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Posted 2 weeks ago

PartsGateway Ltd is rated 4.6 based on 10,369 reviews