PartsGateway Ltd Reviews

Name: PartsGateway Ltd
Rating: 4.57

4.6 Rating 10,576 Reviews

91 %

of reviewers recommend PartsGateway Ltd

Company Reviews

Metrics

Info

4.6

Based on 10,576 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 86%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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PartsGateway Ltd 5 star review on 20th November 2024

Ionut-catalin Iosub-crudu

PartsGateway Ltd 5 star review on 7th August 2023

Mike Ince

Anonymous

Anonymous // 01/01/2019

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“Drive shaft arrived quickly and was in good condition”

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Posted 5 years ago

“The whole process was very easy to do and the part was found the same day. Ordering was simple and delivery was very quick. Will definitely use again if we need anymore obscure car parts.”

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Posted 5 years ago

“Part came really quick. And well packaged”

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Posted 5 years ago

“Parts arrived but just delayed maybe if posted straight away would improve service”

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Posted 5 years ago

“The delivery was quite quick however the part was broken when we received it. Iv sent the part back. Just awaiting on a refund. Hopefully it goes smoothly.”

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Posted 5 years ago

“The part came quickly and was well packaged. After fitting, it works perfectly. I would happily recommend PartsGateway Ltd.”

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Posted 5 years ago

“Excellent service”

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Posted 5 years ago

“good prices and fast delivery”

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Posted 5 years ago

“Easy to use, great service.”

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Posted 5 years ago

“I got a good fair price and the part was delivered the next day. It was excellent customer service.”

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Posted 5 years ago

“Took a while for part to be delivered however it was correct, worked fine and apart from delay good service.”

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Posted 5 years ago

“I've never bought car parts before so I felt assured when I saw contact details and the offer of assistance if required. Delivery came on time as expected and the part was it very good condition. Would've had a 6 but the packaging was little short of abysmal.... an extremely manky piece of torn up box.... sadly I felt the company let themselves down on that score... however I would buy from them again and recommend.”

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Posted 5 years ago

“Easy to use,got a supplier quickly. All messages passed between parties with no issues, or misunderstandings. Only issue was with the courier service,far too slow. Also van driver chucked parcel over 7'ft wall, despite a note on porch door with other instructions for him to carry out.Lucky for me the goods were well wrapped,otherwise the large expensive light fitting would be junk by now....”

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Posted 5 years ago

“Have only just had time to fit part to van. Works perfect staff very helpful and delivery very quick 10 out of 10 for service”

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Posted 5 years ago

“Ordered late Friday night arrived Tuesday morning working great”

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Posted 5 years ago

“Fantastic service as always”

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Posted 5 years ago

“Part arrived on time, fitted, and works fine, thanks guys.”

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Posted 5 years ago

“Excellent service. Was looking for a door lock mechanism for an x-type Jag. Got several replies within 24 hrs, chose one, part delivered and is now fitted. Will use again.”

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Posted 5 years ago

“The website was easy to use. However, car part supplier sent me the wrong type of electric wing mirror despite detailed information provided by phone & text message. Returned item & awaiting my refund.”

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Posted 5 years ago

“Received my order swiftly and the dealer was very helpful I highly recommend this site for all car parts needs Thanks”

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Posted 5 years ago

PartsGateway Ltd is rated 4.6 based on 10,576 reviews