PartsGateway Ltd Reviews

Name: PartsGateway Ltd
Rating: 4.57

4.6 Rating 10,405 Reviews

91 %

of reviewers recommend PartsGateway Ltd

Company Reviews

Metrics

Info

4.6

Based on 10,405 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 87%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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PartsGateway Ltd 5 star review on 20th November 2024

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PartsGateway Ltd 5 star review on 7th August 2023

Mike Ince

Anonymous

Anonymous // 01/01/2019

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“expected both sides but only got 1 side feel cheated.”

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Posted 5 years ago

“Sourced part really well, got lots of great quotes and made it really easy to contact seller. Very happy with it all.”

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Posted 5 years ago

“Happy with service and part”

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Posted 5 years ago

“Knocked if out of the park correct part very good price well packaged no damage very happy 😃”

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Posted 5 years ago

“Fantastic service, really helpful and knowledgeable.”

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Posted 5 years ago

“Excellent communication, fast delivery, good price”

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Posted 5 years ago

“good service ,parts located and good price from most suppliers”

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Posted 5 years ago

“Couldn't be more professional and helpful! 5* service!”

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Posted 5 years ago

“Excellent service and good communications.”

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Posted 5 years ago

“I have tried to contact you about the order I placed via your service. The part I received is the wrong one. Please can you let me know how to return it and receive a refund. Thanks Alan Griffiths”

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Posted 5 years ago

“PartsGateway put me in contact with the right parts at a very reasonable price. Delivery was quick and efficient. The part was exactly what I wanted. The office thought there was a bit of confusion and called me to make sure things were correct. I will be ordering from them again.”

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Posted 5 years ago

“Excellent service, very fast delivery and extremely good value. Will definitely use again, many thanks”

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Posted 5 years ago

“Great service. Quick delivery and excellent part. Very highly recommended.”

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Posted 5 years ago

“Very good delivery time,”

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Posted 5 years ago

“Brilliant.. Saved me a fortune!”

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Posted 5 years ago

“A very good site if you require parts for your car also an easy process I had the part for my car within a few days. I will use again if I require any further parts in the future.”

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Posted 5 years ago

“Excellent, speedy delivery Just what was ordered Only one question, I did ask if you used the same bolts, but no response”

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Posted 5 years ago

“Ordered a part, received an email from the company saying it had been dispatched, then received an email a day later saying I have been refunded, item was not sent out and no contact from the company to apologise or explain.”

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Posted 5 years ago

“Excellent service received the item within days very happy with item also☺”

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Posted 5 years ago

“Unfortunately Huddersfield Volvo Breakers were not acceptable and the part (Headlight) was delivered in a dirty condition poorly packaged and a bulb that was not working.”

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Posted 5 years ago

PartsGateway Ltd is rated 4.6 based on 10,405 reviews