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PartsGateway Ltd Reviews

4.6 Rating 10,576 Reviews
91 %
of reviewers recommend PartsGateway Ltd
Company Reviews Metrics Info
4.6
Based on 10,576 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 86%
Accurate And Undamaged Orders
95%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.8 out of 5
Returns & Refunds
Refunds Process
Difficult
Returns Process
Could Be Better
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Mr MIke
Verified Buyer
“Still waiting for delivery..”
Helpful Report
Posted 5 years ago
Roberto
Verified Buyer
“Item not received called 3 time the supplier asking updated never called back It has been a fraud!”
Helpful Report
Posted 5 years ago
Shazad Qureshi
Verified Buyer
“The part came the following day on time I had no problem with the part it fitted perfectly”
Helpful Report
Posted 5 years ago
Steven
Verified Buyer
“The delivery of my item was quick and the item itself was in good condition and worked well”
Helpful Report
Posted 5 years ago
Susan J
Verified Buyer
“Several choices, went for Hygrade motors....very pleased, glove box arrived within 48 hours, well packed, good condition, would recommend them any time.”
Helpful Report
Posted 5 years ago
Julie Grimes
Verified Buyer
“Spot on no complaints at all happy days”
Helpful Report
Posted 5 years ago
Philip Edwards-Hooso
Verified Buyer
“Clearly described arrived in a timely manner excellent product”
Helpful Report
Posted 5 years ago
Helen
Verified Buyer
“Great service and very fast delivery”
Helpful Report
Posted 5 years ago
Andy
Verified Buyer
“Nice and easy process, given plenty of options of who to buy from and received my part within 3 days, can’t complain, top firm, Thanks”
Helpful Report
Posted 5 years ago
Gary
Verified Buyer
“Fantastic response to my query followed up by a quick delivery of parts,highly recommended”
Helpful Report
Posted 5 years ago
Alison
Verified Buyer
“Great service”
Helpful Report
Posted 5 years ago
Colin
Verified Buyer
“Good fast service and communication. Would have no problem using again”
Helpful Report
Posted 5 years ago
Iram Mahmood
Verified Buyer
“The order was not delivered, rang up many times to get a tracking number but it was not provided. Was told to wait and I will be emailed everytime I rang but it was a lie. Not a good service what so ever. Not professional.”
Helpful Report
Posted 5 years ago
Richard
Verified Buyer
“Item not in the best condition”
Helpful Report
Posted 5 years ago
Mr
Verified Buyer
“Typed in the part I was looking for. Within a day or two several responded regarding having the parts. One contacted me direct who I found to be very helpful. Great service and great company. Thankyou.”
Helpful Report
Posted 5 years ago
Anne
Verified Buyer
“Fast and efficient service correct part and bingo it worked”
Helpful Report
Posted 5 years ago
Joseph
Verified Buyer
“No complaints found a supplier for my parts well done”
Helpful Report
Posted 5 years ago
James
Verified Buyer
“Excellent service very professional Highly recommended”
Helpful Report
Posted 5 years ago
Philip
Verified Buyer
“PassaGeway are ok, but I think Has motors forgot my order - I had to chase them up. In the end the right part came, and as a free extra the internal adjuster, so overall quite satisfied. Phil Newton”
Helpful Report
Posted 5 years ago
Geoffrey
Verified Buyer
“Delivery good and parts good overall very pleased.”
Helpful Report
Posted 5 years ago
PartsGateway Ltd is rated 4.6 based on 10,576 reviews
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