PartsGateway Ltd Reviews

Name: PartsGateway Ltd
Rating: 4.57

4.6 Rating 10,576 Reviews

91 %

of reviewers recommend PartsGateway Ltd

Company Reviews

Metrics

Info

4.6

Based on 10,576 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 86%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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PartsGateway Ltd 5 star review on 20th November 2024

Ionut-catalin Iosub-crudu

PartsGateway Ltd 5 star review on 7th August 2023

Mike Ince

Anonymous

Anonymous // 01/01/2019

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“Very prompt and fast delivery”

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Posted 5 years ago

“The fog light arrived promptly. The box was damaged in transit. When I collected my car the garage informed me the light fitting was missing a fixing lug and the fog light must have been sent damaged as the lug wasn't anywhere to be seen. Luckily the light could be attached despite this.”

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Posted 5 years ago

“Brilliant fits in the back where a spare wheel should be with a little bit of rearranging. Wheel arrived with no in transit damage. Brilliant service arrived on day 2 .”

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Posted 5 years ago

“I looked everywhere for the right part. Then discovered parts gateway and multiple quotes very quickly. Found part at a good price, delivered today and spot on.”

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Posted 5 years ago

“Best parts place to buy parts, friendly and explained and friendly”

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Posted 5 years ago

“Got exactly what I wanted and delivery was very pr9mpt”

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Posted 5 years ago

“i have been trying to find a rare part for my citroen for the last 6 months, i then found PartsGateway and they found it in 24 hours, excellent thank you.”

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Posted 5 years ago

“An excellent service. Great communications and arrived the next day. Highly recommended.”

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Posted 5 years ago

“Really disappointing I received a faulty part.”

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Posted 5 years ago

“Easy and straight forward to order, part was delivered on date advised, part fitted and working. Good price.”

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Posted 5 years ago

“Hi I haven't received my parts as yet I am going to ring them again for the second time to se what's going on .”

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Posted 5 years ago

“Excellent. Easy to use and great experience.”

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Posted 5 years ago

“Very happy the part was perfect”

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Posted 5 years ago

“Well satisfied with there prompt and efficient service. Staff very helpful. Would definitely use them agine if need be.”

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Posted 5 years ago

“Was a slight problem with the wrong part but was quickly rectified which is what's important. Polite and quick service Would use again Thank you Jon”

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Posted 5 years ago

“Hopeless, useless!!! No contact from seller after a week and to top it all partsgateway can't find my Id on the system. Going to get my money back via PayPal. Wasted a week of my time with a vehicle off road”

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Posted 5 years ago

“Excellent service part arrived on time well pleased.”

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Posted 5 years ago

“Excellent service arrived quick and very well wrapped up definitely be using again”

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Posted 5 years ago

“Received a good selection of offers and chose one that was delivered promptly. The item was first class and at a very acceptable price.”

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Posted 5 years ago

“good quick service most of the time, but a lot of there suppliers are 5* rated which i find untrue, many suppliers never deliver on time, and never supply invoices unless you chase them!”

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Posted 5 years ago

PartsGateway Ltd is rated 4.6 based on 10,576 reviews