PartsGateway Ltd Reviews

Name: PartsGateway Ltd
Rating: 4.57

4.6 Rating 10,394 Reviews

91 %

of reviewers recommend PartsGateway Ltd

Company Reviews

Metrics

Info

4.6

Based on 10,394 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 87%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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Anonymous

Anonymous // 01/01/2019

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“I am happy with parts gateway Everything was sorted quick and received my item within 2 days Will surely use these again There was slight damage”

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Posted 4 years ago

“I I’m I IQuick delivery, loved how you put your car reg in to make sure you get the right part”

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Posted 4 years ago

“Very good service,next day delivery as promise,but a bit pricey.”

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Posted 4 years ago

“Quick easy to use, part supplied was of good condition”

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Posted 4 years ago

“Very easy transaction”

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Posted 4 years ago

“Nice and easy transaction fits perfect”

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Posted 4 years ago

“Excellent all round great experience first class service”

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Posted 4 years ago

“My experience purchasing from Parts Gateway was most efficient from start to finish. No problems at all. I am very satisfied.”

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Posted 4 years ago

“Excellent service and comms”

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Posted 4 years ago

“Fab service, item exactly what I requested and would recommend to family and friends. Delivered very quickly and communication was really good.”

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Posted 4 years ago

“Very pleased with part I ordered from you , very well wrapped and sent out quickly , late review as only just had it fitted by garage .....”

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Posted 4 years ago

“Accepted my order and took money , then an email to say its despatched followed by email to say the part ordered wouldnt fit my car despite having given the car registration and directed to that part. Another email to say money would be refunded but still not arrived .”

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Posted 4 years ago

“I specifically asked if the headlight unit had all fixing points intact and was told they were; when the garage came to put it in they found two were missing so had to improvise.”

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Posted 4 years ago

“Excellent service once they sorted my mistake was delivered next day”

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Posted 4 years ago

“Always providing the best prices. A*”

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Posted 4 years ago

“excellent service, product arrived next day and fits perfect thank you”

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Posted 4 years ago

“Prompt delivery, parts exactly as described. Totally satisfied with service.”

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Posted 4 years ago

“easy to use site meant i was able to find the exact replacement part i required for my car”

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Posted 4 years ago

“I’m having the part fitted tomorrow so will know then if it’s ok ...but was well pleased with service from Naz Motors quick service etc ...thank you”

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Posted 4 years ago

“Prompt delivery, very helpful staff..would highly recommend”

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Posted 4 years ago

PartsGateway Ltd is rated 4.6 based on 10,394 reviews