PartsGateway Ltd Reviews

Name: PartsGateway Ltd
Rating: 4.57

4.6 Rating 10,678 Reviews

91 %

of reviewers recommend PartsGateway Ltd

Company Reviews

Metrics

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4.6

Based on 10,678 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour

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PartsGateway Ltd 5 star review on 28th May 2026

PartsGateway Ltd 5 star review on 20th November 2024

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PartsGateway Ltd 5 star review on 7th August 2023

Mike Ince

Anonymous

Anonymous // 01/01/2019

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“Great experience. Quickly find the part I needed. JB Auto was the supplier. Fast and easy transaction. Thanks again!!!”

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Posted 5 years ago

“Part advertised as delivered price. But postage was added at till.”

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Posted 5 years ago

“Excellent service. Will use again and recommend to others. Thanks Neil cossar”

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Posted 5 years ago

“usually i do not have a problem with parts gateway as i have used them several times before, BUT this last time i had the misfortune to deal with a company called NIRRO who sent me a starter motor that definitely does not start! I messaged them via the app as per instructions and got ZERO response, so putting a bad review seems to be my only option.”

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Posted 5 years ago

“Good service. would have liked to have an opt out of phone calls. ie just emails.”

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Posted 5 years ago

“Delivered the correct part quickly, and was by far the best price. Also had excellent customer service. I would highly recommend.”

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Posted 5 years ago

“Quick shipping, great prices and great packaging. Awesome product. Would deffinately buy again. Highly recommended!”

PartsGateway Ltd 5 star review on 25th March 2021

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Posted 5 years ago

“Excellent an fast delivery defo recommend”

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Posted 5 years ago

“Added the part I wanted, Emailed with people who had it, picked the best price had it with in two days. Very easy to use.”

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Posted 5 years ago

“Great service”

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Posted 5 years ago

“Quick and easy communication with part dealer! Defo will use it another time!”

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Posted 5 years ago

“Ordered off side front calliper, received near side. Called the next day and the correct part was sent. Next day delivery. Small mistake but rectified with zero fuss. Definitely recommend.”

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Posted 5 years ago

“All good, lots of options”

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Posted 5 years ago

“Needed a new wingmirror for my Fiesta, entered details on Parts Gateway and had lots of responses from sellers that had the item I required. You then pick whichever one you want. Ordered the part, the same was delivered a day or so later, very well packaged - part was perfect! Would recommend Parts Gateway and will definitely use them again!”

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Posted 5 years ago

“Very good communication and friendly”

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Posted 5 years ago

“Simple. Fast. Job done.”

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Posted 5 years ago

“Part located very quickly would use this service again.”

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Posted 5 years ago

“Quick and easy the quotes arrived with little waiting. There was a small issue but resolved via the message options.”

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Posted 5 years ago

“Good service , easy to use.”

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Posted 5 years ago

“Fast delivery and good quality”

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Posted 5 years ago

PartsGateway Ltd is rated 4.6 based on 10,678 reviews