PartsGateway Ltd Reviews

Name: PartsGateway Ltd
Rating: 4.57

4.6 Rating 10,394 Reviews

91 %

of reviewers recommend PartsGateway Ltd

Company Reviews

Metrics

Info

4.6

Based on 10,394 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 87%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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Anonymous

Anonymous // 01/01/2019

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“Many thanks for the speedy deliver and more important the god quality of the product which was also correct. Priced just right.”

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Posted 4 years ago

“part as described, well packaged easy to fit. was late arriving but not their fault.. it was a problem with courier”

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Posted 4 years ago

“The part sent to me was the wrong side which is obviously human error. This can happen to us all. I have returned the part and discussed the problem on the phone. The correct part is to be sent as soon as it is available. I feel that I will be able to give a more objective review after I have received the correct part.”

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Posted 4 years ago

“My main problem was I had no idea when it was going to arrive, hence I had to stay around for days until it did. Usually you a delivery company name and a tracking referrence. I think because it it was not a commerical delivery that is why it was absent. The hub also came with a new tyre on, which I did not expect, unfortunately I could not use it as it was wrong size :o(”

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Posted 4 years ago

“Excellent service will use it again”

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Posted 4 years ago

“1. very helpful staff 2. quick delivery 3. problem resolution to a high standard”

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Posted 4 years ago

“Really good and helpful service especially when the first part ordered did not fit so a replacement was sent hassle free. However when the new part arrived and was fitted to my cat, although it worked the motor made and still makes and really bad grinding noise.”

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Posted 4 years ago

“No complaints. Goods delivered on time in good condition as promised.”

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Posted 4 years ago

“Very User friendly portal. Will use again”

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Posted 4 years ago

“I ordered and paid for a wing mirror. After 4 days it didn't turn up. I called the sender and apparently the wing mirror had been sold months before by partsgateway. I gained a full refund by the vendor and he apologised. Even after this Partsgateway continued to send emails to say the same part was for sale. Might be a good idea for partsgateway to remove products 9f there site that have been sold. Not a good experience.”

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Posted 4 years ago

“Gave me confirmation that I was buying the correct item, and delivered on time in good condition. Very pleased”

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Posted 4 years ago

“You made hunting for an obscure part easy! Thank you!!”

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Posted 4 years ago

“Brilliant,”

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Posted 4 years ago

“Very pleased with my purchase, package areived in time and very well wrapped.”

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Posted 4 years ago

“Excellent Service let down (through no fault of MJM whatsoever) by abysmal courier service, supposedly next day but took ONE WEEK!”

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Posted 4 years ago

“At first I wasn't sure of what would arrive,but I needed have worried,fantastic service throughout.Brilliant”

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Posted 4 years ago

“First of all I want to say thank u to the parts gateway Ltd. The product came sound and safe . Ryan was amazing. He had come to a deal.with me eventho.the price was hight but we negotiate and got great price deal. My car is on its way to get ready. So thank you for the quick quote responds and great service..”

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Posted 4 years ago

“Good service/good price. Ordered Tuesday via net. Rang Wednesday got DHL delivery number and part came friday. It was painless and easy I will be buying from the again.”

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Posted 4 years ago

“Quick response from company and fast delivery.”

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Posted 4 years ago

“Very happy with part and arrived on time .”

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Posted 4 years ago

PartsGateway Ltd is rated 4.6 based on 10,394 reviews