PartsGateway Ltd Reviews

Name: PartsGateway Ltd
Rating: 4.57

4.6 Rating 10,394 Reviews

91 %

of reviewers recommend PartsGateway Ltd

Company Reviews

Metrics

Info

4.6

Based on 10,394 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 87%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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Anonymous

Anonymous // 01/01/2019

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“Not a problem with partsgateway great service”

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Posted 4 years ago

“Hi very pleased with the service and delivery. Thanks”

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Posted 4 years ago

“The Parts Gateway is a good service for the hard to get parts at a reasonable price, I will try them again in the future. Cheers George”

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Posted 4 years ago

“Easy to find what I needed, very good pricing and real quick delivery. Will definitely use again.”

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Posted 4 years ago

“Helped me when I needed a part quick before my mot, fast delivery”

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Posted 4 years ago

“I cannot really give an unqualified recommendation. I ordered a part for my car, with an assurance checks would be made to confirm it was the right one. I received the part but it doesn't fit. So the delivery process was fine, but the checking service wasn't”

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Posted 4 years ago

“I was very disappointed spoke to the on the phone phone said that I wanted a left hand side sun visor send me the right will not buy again from them”

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Posted 4 years ago

“All the quotes I could possibly need within 24 hours. Chosen supplier extremely helpful and answered truthfully and accurately. Good price and great delivery.”

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Posted 4 years ago

“I ordered a part - I was meant to receive a call to check if the part was suited to what I needed - I didn’t - instead I received a part in the post and now I can’t get in touch with the people who supplied it so that I can get a replacement and get the correct part!”

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Posted 4 years ago

“Perfect working part and very quick delivery. Amazing”

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Posted 4 years ago

“Was provided with an extremely competitive quote from stock, the part arrived the next day and was exactly as described.”

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Posted 4 years ago

“delivered on time. fitted perfect.”

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Posted 4 years ago

“A number of different quotes easily and quickly found. I have used Parts Gateway previously and I have always had really good service. Would highly recommend.”

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Posted 4 years ago

“Very helpful staff who do all they can to ensure you get the part you need as quickly as possible. They are to be recommended. Well done guys.”

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Posted 4 years ago

“Great service ordered my part with no problems and it was delivered to me within a couple of days. The part was good so job done. Will use them again excellent service.”

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Posted 4 years ago

“Gave them registration they found a part great all round”

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Posted 4 years ago

“all good nice price ect gooddelivery”

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Posted 4 years ago

“Not always able to find all parts but a good effort”

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Posted 4 years ago

“Very easy to navigate site & enter the parts required for your vehicle. Response from various company's was made in a matter of minutes to price & availability. Much better than phoning several local dealers & wasting time explaining your requirements each time”

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Posted 4 years ago

“Found the part I needed, quick easy transaction and fast delivery. Would recommend.”

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Posted 4 years ago

PartsGateway Ltd is rated 4.6 based on 10,394 reviews