PartsGateway Ltd Reviews

Name: PartsGateway Ltd
Rating: 4.57

4.6 Rating 10,576 Reviews

91 %

of reviewers recommend PartsGateway Ltd

Company Reviews

Metrics

Info

4.6

Based on 10,576 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 86%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Visit Website

PartsGateway Ltd 5 star review on 20th November 2024

Ionut-catalin Iosub-crudu

PartsGateway Ltd 5 star review on 7th August 2023

Mike Ince

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent easy to find what you need and receive and very reasonable prices. Easy to use website with the suppliers contacting you so you don't have to trawl through loads of suppliers to get what you need.”

Helpful Report

Posted 5 years ago

“3 weeks on and still not received my ordered! And still no refund.”

Helpful Report

Posted 5 years ago

“Excellent service & competitive prices”

Helpful Report

Posted 5 years ago

“Just as offered and good knowledge from the dealer”

Helpful Report

Posted 5 years ago

“Excellent service thank you”

Helpful Report

Posted 5 years ago

“Brilliant. Easy ordering, part arrived next day, Well packaged. Thanks”

Helpful Report

Posted 5 years ago

“Very responsive, good service and price,”

Helpful Report

Posted 5 years ago

“A great service. Recommend to anyone.”

Helpful Report

Posted 5 years ago

“I bought the wrong part and they were more than happy to refund me although we had issues with the system. Very professional and quick. I recommend them for their social skills and customer service”

Helpful Report

Posted 5 years ago

“I had lots of different offers from several suppliers. The company I chose delivered quickly and the part fitted my requirement exactly. All in all a very satisfactory service. T. Williams. North Wales”

Helpful Report

Posted 5 years ago

“Very good service”

Helpful Report

Posted 5 years ago

“The experience was very good, I cannot fault anything. I have received exactly what I ordered and the delivery was really quick. Definitely will use this site next time I need a car part.”

Helpful Report

Posted 5 years ago

“A great way to find replacement parts. The various quotes were really helpful”

Helpful Report

Posted 5 years ago

“Really good experience, the customer service was exceptional the man I spoke to had great knowledge about the part I was looking for and he reassured me that he could deliver the part the next day which he did.”

Helpful Report

Posted 5 years ago

“I was sent the wrong part. A boot cover for a hatchback rather than estate (as ordered).Naz motors very friendly on phone and assured me they were sending the correct item but I had to spend an extra £50 on top of what I had assumed I was paying. I am still waiting for the replacement to be delivered ten days later”

Helpful Report

Posted 5 years ago

“I found exactly what I needed, I will definitely use PartsGateway Ltd again. The whole process was easy from start to finish.”

Helpful Report

Posted 5 years ago

“Superb.beyond excellence”

Helpful Report

Posted 5 years ago

“I had a swift response to my request. A good quote for the part, paid and received a well packaged part in good time. A successful experience.”

Helpful Report

Posted 5 years ago

“all seams to work nice and easy transaction”

Helpful Report

Posted 5 years ago

“I still haven't received my item and its been over a week almost 2... I'll be contacting customer service today.”

Helpful Report

Posted 5 years ago

PartsGateway Ltd is rated 4.6 based on 10,576 reviews