PartsGateway Ltd Reviews

Name: PartsGateway Ltd
Rating: 4.57

4.6 Rating 10,401 Reviews

91 %

of reviewers recommend PartsGateway Ltd

Company Reviews

Metrics

Info

4.6

Based on 10,401 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 87%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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PartsGateway Ltd 5 star review on 20th November 2024

Ionut-catalin Iosub-crudu

PartsGateway Ltd 5 star review on 7th August 2023

Mike Ince

Anonymous

Anonymous // 01/01/2019

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“Fantastic service as always”

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Posted 4 years ago

“Part arrived on time, fitted, and works fine, thanks guys.”

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Posted 4 years ago

“Excellent service. Was looking for a door lock mechanism for an x-type Jag. Got several replies within 24 hrs, chose one, part delivered and is now fitted. Will use again.”

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Posted 4 years ago

“The website was easy to use. However, car part supplier sent me the wrong type of electric wing mirror despite detailed information provided by phone & text message. Returned item & awaiting my refund.”

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Posted 4 years ago

“Received my order swiftly and the dealer was very helpful I highly recommend this site for all car parts needs Thanks”

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Posted 4 years ago

“Very prompt and fast delivery”

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Posted 4 years ago

“The fog light arrived promptly. The box was damaged in transit. When I collected my car the garage informed me the light fitting was missing a fixing lug and the fog light must have been sent damaged as the lug wasn't anywhere to be seen. Luckily the light could be attached despite this.”

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Posted 4 years ago

“Brilliant fits in the back where a spare wheel should be with a little bit of rearranging. Wheel arrived with no in transit damage. Brilliant service arrived on day 2 .”

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Posted 4 years ago

“I looked everywhere for the right part. Then discovered parts gateway and multiple quotes very quickly. Found part at a good price, delivered today and spot on.”

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Posted 4 years ago

“Best parts place to buy parts, friendly and explained and friendly”

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Posted 4 years ago

“Got exactly what I wanted and delivery was very pr9mpt”

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Posted 4 years ago

“i have been trying to find a rare part for my citroen for the last 6 months, i then found PartsGateway and they found it in 24 hours, excellent thank you.”

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Posted 4 years ago

“An excellent service. Great communications and arrived the next day. Highly recommended.”

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Posted 4 years ago

“Really disappointing I received a faulty part.”

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Posted 4 years ago

“Easy and straight forward to order, part was delivered on date advised, part fitted and working. Good price.”

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Posted 4 years ago

“Hi I haven't received my parts as yet I am going to ring them again for the second time to se what's going on .”

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Posted 4 years ago

“Excellent. Easy to use and great experience.”

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Posted 4 years ago

“Very happy the part was perfect”

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Posted 4 years ago

“Well satisfied with there prompt and efficient service. Staff very helpful. Would definitely use them agine if need be.”

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Posted 4 years ago

“Was a slight problem with the wrong part but was quickly rectified which is what's important. Polite and quick service Would use again Thank you Jon”

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Posted 4 years ago

PartsGateway Ltd is rated 4.6 based on 10,401 reviews