PartsGateway Ltd Reviews

Name: PartsGateway Ltd
Rating: 4.57

4.6 Rating 10,401 Reviews

91 %

of reviewers recommend PartsGateway Ltd

Company Reviews

Metrics

Info

4.6

Based on 10,401 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 87%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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PartsGateway Ltd 5 star review on 20th November 2024

Ionut-catalin Iosub-crudu

PartsGateway Ltd 5 star review on 7th August 2023

Mike Ince

Anonymous

Anonymous // 01/01/2019

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“Hopeless, useless!!! No contact from seller after a week and to top it all partsgateway can't find my Id on the system. Going to get my money back via PayPal. Wasted a week of my time with a vehicle off road”

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Posted 4 years ago

“Excellent service part arrived on time well pleased.”

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Posted 4 years ago

“Excellent service arrived quick and very well wrapped up definitely be using again”

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Posted 4 years ago

“Received a good selection of offers and chose one that was delivered promptly. The item was first class and at a very acceptable price.”

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Posted 4 years ago

“good quick service most of the time, but a lot of there suppliers are 5* rated which i find untrue, many suppliers never deliver on time, and never supply invoices unless you chase them!”

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Posted 4 years ago

“Still waiting for delivery..”

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Posted 4 years ago

“Item not received called 3 time the supplier asking updated never called back It has been a fraud!”

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Posted 4 years ago

“The part came the following day on time I had no problem with the part it fitted perfectly”

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Posted 4 years ago

“The delivery of my item was quick and the item itself was in good condition and worked well”

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Posted 4 years ago

“Several choices, went for Hygrade motors....very pleased, glove box arrived within 48 hours, well packed, good condition, would recommend them any time.”

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Posted 4 years ago

“Spot on no complaints at all happy days”

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Posted 4 years ago

“Clearly described arrived in a timely manner excellent product”

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Posted 4 years ago

“Great service and very fast delivery”

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Posted 4 years ago

“Nice and easy process, given plenty of options of who to buy from and received my part within 3 days, can’t complain, top firm, Thanks”

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Posted 4 years ago

“Fantastic response to my query followed up by a quick delivery of parts,highly recommended”

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Posted 4 years ago

“Great service”

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Posted 4 years ago

“Good fast service and communication. Would have no problem using again”

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Posted 4 years ago

“The order was not delivered, rang up many times to get a tracking number but it was not provided. Was told to wait and I will be emailed everytime I rang but it was a lie. Not a good service what so ever. Not professional.”

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Posted 4 years ago

“Item not in the best condition”

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Posted 4 years ago

“Typed in the part I was looking for. Within a day or two several responded regarding having the parts. One contacted me direct who I found to be very helpful. Great service and great company. Thankyou.”

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Posted 4 years ago

PartsGateway Ltd is rated 4.6 based on 10,401 reviews