PartsGateway Ltd Reviews

Name: PartsGateway Ltd
Rating: 4.57

4.6 Rating 10,401 Reviews

91 %

of reviewers recommend PartsGateway Ltd

Company Reviews

Metrics

Info

4.6

Based on 10,401 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 87%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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PartsGateway Ltd 5 star review on 20th November 2024

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PartsGateway Ltd 5 star review on 7th August 2023

Mike Ince

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Fast and efficient service correct part and bingo it worked”

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Posted 4 years ago

“No complaints found a supplier for my parts well done”

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Posted 4 years ago

“Excellent service very professional Highly recommended”

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Posted 4 years ago

“PassaGeway are ok, but I think Has motors forgot my order - I had to chase them up. In the end the right part came, and as a free extra the internal adjuster, so overall quite satisfied. Phil Newton”

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Posted 4 years ago

“Delivery good and parts good overall very pleased.”

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Posted 4 years ago

“Great service, couldn't believe how easy it was to get the parts I wanted . Parts found, ordered and paid for within twenty minutes at the most and delivered to my door within two and a half days.Thanks.”

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Posted 4 years ago

“I was sent a part that was not the one in the picture, it is rusty,dented and painted the wrong colour in patches with a paint brush! Its actually worse than the part on the vehicle and i have paid £48 and cant get a reponse from the seller so really poor service and i have been conned!!”

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Posted 4 years ago

“Dear sir. I ordered a rear wiper motor for my Skoda Octavia estate from DK salvage. This has not arrived. I contacted DK salvage and they told me that the part had been delivered to me on the 26th of June. I have not up till now received this part so, I am not very happy with the outcome. Sincerely John Nash.”

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Posted 4 years ago

“Your service was very good”

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Posted 4 years ago

“Very good and very fast”

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Posted 4 years ago

“5 star service”

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Posted 4 years ago

“Wrong item sent. The person I spoke to was courteous when I called but did not phone back as agreed. I called back again and went over the issue again and the correct item was to be sourced, but then a refund was issued without explanation. Better communication would have been appreciated, though I appreciate the no-quibble refund. Now back at square one in terms of the part I need.”

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Posted 4 years ago

“Great item and service. Thank you”

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Posted 4 years ago

“Part was spot on and just what I needed will definitely look here for any parts I may need in the future”

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Posted 4 years ago

“Partsgateway was very quick and easy to use. The companies they recommended were very good and the order process was very efficient. Highly recommended”

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Posted 4 years ago

“NOT HAPPY ON POST JUST LEFT OVER FRONT GATE EANY ONE COULD HAVE STOLEN IT, ALL THE DRIVER HADE TO DO WAS WALK 3M AND DROP IN IN THE PORCH AS THE DOOR WAS OPEN AND RING THE BLOODYBELL (WAITING DO BE FITTED AND NOT INGED FOR)”

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Posted 4 years ago

“Easy to order,low prices and quick delivery”

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Posted 4 years ago

“Very quick and accurate, got a good range of items and prices to choose from, made the whole process painfree”

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Posted 4 years ago

“thanks for prmpt delivery part fitted and works”

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Posted 4 years ago

“The part I ordered was spot on fitted perfectly. Delivery was good but despatch took longer than anticipated. Service was good once they phoned me.”

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Posted 4 years ago

PartsGateway Ltd is rated 4.6 based on 10,401 reviews