PartsGateway Ltd Reviews

Name: PartsGateway Ltd
Rating: 4.57

4.6 Rating 10,400 Reviews

91 %

of reviewers recommend PartsGateway Ltd

Company Reviews

Metrics

Info

4.6

Based on 10,400 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 87%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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PartsGateway Ltd 5 star review on 20th November 2024

Ionut-catalin Iosub-crudu

PartsGateway Ltd 5 star review on 7th August 2023

Mike Ince

Anonymous

Anonymous // 01/01/2019

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“Use partgateway every day . Not often they can't help . Cit-ren who I got today's parts from are also worthy of a mention prompt delivery fair price .”

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Posted 4 years ago

“Purchased a replacement wing mirror. Very happy with the purchase and even happier at the speed of the delivery.”

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Posted 4 years ago

“Great, quick, hassle free and good price!!”

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Posted 4 years ago

“The part was fine and fitted to the car. However when the driver delivered the part he refused to wait while I check the part! The company that sold the part instructed that I had to check the part for any faults while the driver was there? This is not for the customer to deal with!”

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Posted 4 years ago

“Drive shaft arrived quickly and was in good condition”

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Posted 4 years ago

“The whole process was very easy to do and the part was found the same day. Ordering was simple and delivery was very quick. Will definitely use again if we need anymore obscure car parts.”

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Posted 4 years ago

“Part came really quick. And well packaged”

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Posted 4 years ago

“Parts arrived but just delayed maybe if posted straight away would improve service”

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Posted 4 years ago

“The delivery was quite quick however the part was broken when we received it. Iv sent the part back. Just awaiting on a refund. Hopefully it goes smoothly.”

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Posted 4 years ago

“The part came quickly and was well packaged. After fitting, it works perfectly. I would happily recommend PartsGateway Ltd.”

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Posted 4 years ago

“Excellent service”

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Posted 4 years ago

“good prices and fast delivery”

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Posted 4 years ago

“Easy to use, great service.”

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Posted 4 years ago

“I got a good fair price and the part was delivered the next day. It was excellent customer service.”

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Posted 4 years ago

“Took a while for part to be delivered however it was correct, worked fine and apart from delay good service.”

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Posted 4 years ago

“I've never bought car parts before so I felt assured when I saw contact details and the offer of assistance if required. Delivery came on time as expected and the part was it very good condition. Would've had a 6 but the packaging was little short of abysmal.... an extremely manky piece of torn up box.... sadly I felt the company let themselves down on that score... however I would buy from them again and recommend.”

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Posted 4 years ago

“Easy to use,got a supplier quickly. All messages passed between parties with no issues, or misunderstandings. Only issue was with the courier service,far too slow. Also van driver chucked parcel over 7'ft wall, despite a note on porch door with other instructions for him to carry out.Lucky for me the goods were well wrapped,otherwise the large expensive light fitting would be junk by now....”

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Posted 4 years ago

“Have only just had time to fit part to van. Works perfect staff very helpful and delivery very quick 10 out of 10 for service”

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Posted 4 years ago

“Ordered late Friday night arrived Tuesday morning working great”

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Posted 4 years ago

“Fantastic service as always”

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Posted 4 years ago

PartsGateway Ltd is rated 4.6 based on 10,400 reviews