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PartsGateway Ltd Reviews

4.6 Rating 10,415 Reviews
91 %
of reviewers recommend PartsGateway Ltd
Company Reviews Metrics Info
4.6
Based on 10,415 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 87%
Accurate And Undamaged Orders
95%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.8 out of 5
Returns & Refunds
Refunds Process
Difficult
Returns Process
Could Be Better
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Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful
Anonymous
Verified Buyer
“thanks for the services”
Helpful Report
Posted 8 years ago
Tobi Parker
Verified Buyer
“sent email for required parts received email with confirmation and price phoned supplier to make sure correct part paid received a few days later good service”
Helpful Report
Posted 8 years ago
Tracy Orton
Verified Buyer
“Fantastic service, would have got 5 stars but the website was a little difficult to navigate on my phone, but I persevered and I'm glad I did, the number plate database helped get the correct part to fit my car. found the perfect part at the right price, it also gave me a good idea of prices, bookmarked for future purchases, would definitely recommend,”
Helpful Report
Posted 8 years ago
Neil
Verified Buyer
“Happy with prompt delivery, but part wasn't compatible with my vehicle. Waiting on my payment being refunded. I have returned part to to motorhog”
Helpful Report
Posted 8 years ago
Jim
Verified Buyer
“Definitely use again”
Helpful Report
Posted 8 years ago
Anonymous
Verified Buyer
“Item was exactly what I ordered and delivered at time said”
Helpful Report
Posted 8 years ago
Anonymous
Verified Buyer
“Good system, good choice, quick response.”
Helpful Report
Posted 8 years ago
Anthony O\'Donoghue
Verified Buyer
“Gearbox came and is good but later than was expected”
Helpful Report
Posted 8 years ago
Ian
Verified Buyer
“I got what I needed”
Helpful Report
Posted 8 years ago
Heeley
Verified Buyer
“I have been sent a replacement for a faulty part and very pleased with the service.”
Helpful Report
Posted 8 years ago
Anonymous
Verified Buyer
“Very impressed to get the bumper I was after so quickly.”
Helpful Report
Posted 8 years ago
Anonymous
Verified Buyer
“The service is more than acceptable. However, the scrap dealers that quote you can be questionable!! I had one scrappy say he had the part, I paid for it and then was told he would try and source one!! Idiot.”
Helpful Report
Posted 8 years ago
Ivor
Verified Buyer
“Great price for spares and prompt service. Highly recomended”
Helpful Report
Posted 8 years ago
Mike Mulligan
Verified Buyer
“I got my bits in just a couple of days and very good price will definitely use again”
Helpful Report
Posted 8 years ago
Helen Laws
Verified Buyer
“Ease of finding part that was needed. Only problem was delivery not in 1 - 2 days.”
Helpful Report
Posted 8 years ago
Frank
Verified Buyer
“people you put us in touch with where very good the parts where very good well package i will use you again”
Helpful Report
Posted 8 years ago
Anonymous
Verified Buyer
“Good product and packaging”
Helpful Report
Posted 8 years ago
Anonymous
Verified Buyer
“first class”
Helpful Report
Posted 8 years ago
Mike
Verified Buyer
“A lot of options of where to get the parts I needed.”
Helpful Report
Posted 8 years ago
Emma Campbell
Verified Buyer
“The part came and has been fitted and it works!”
Helpful Report
Posted 8 years ago
PartsGateway Ltd is rated 4.6 based on 10,415 reviews
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