PartsGateway Ltd Reviews

Name: PartsGateway Ltd
Rating: 4.57

4.6 Rating 10,415 Reviews

91 %

of reviewers recommend PartsGateway Ltd

Company Reviews

Metrics

Info

4.6

Based on 10,415 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 87%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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PartsGateway Ltd 5 star review on 20th November 2024

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PartsGateway Ltd 5 star review on 7th August 2023

Mike Ince

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“provided the items as requested in good condition. Delivery was a bit longer than expected - I was asked to review before receipt of the goods. In fact delivery was made when i was reviwing the e.mail from the supplier which said to inspect the delivery or sign for goods as damaged; the problem being that the items were so well packaged that it took ages to get to them - I feel it is unreasonable to keep a delivery driver waiting whilst inspecting the items.”

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Posted 8 years ago

“Good delivery product well wrapped”

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Posted 8 years ago

“PartsGateway makes it easy to find the part your looking for quickly and easily, without having to tirelessly go to various websites.”

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Posted 8 years ago

“Replies came quickly, making a decision very easy to compare and order.”

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Posted 8 years ago

“Simple to use and generated several quotes to review”

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Posted 8 years ago

“Part came quickly right part good condition very good service”

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Posted 8 years ago

“Enquiry made just before weekend so responses delayed. Only two replied, one no stock but the other made an offer at a good price. Supplier ws exvellent and extremely helpful.”

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Posted 8 years ago

“Good variety of choice from suppliers,efficiently handled!”

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Posted 8 years ago

“Managed to find one supplier who were very helpful.”

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Posted 8 years ago

“Bought because serial numbers matched, sent direct to a garage, arrived a day early and fitted perfectly. Good Company to deal with Thank you.”

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Posted 8 years ago

“The process worked well and the response was quick.”

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Posted 8 years ago

“Good service. Delivered when promised”

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Posted 8 years ago

“Although wrong part was delivered, after an email the correct part was sent and delivered quickly.”

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Posted 8 years ago

“yes good”

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Posted 8 years ago

“I have used you a few times now and have been generally very successful.You provide a very useful service especially for older vehicles .”

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Posted 8 years ago

“Ordered and 2 days later turned up will order again”

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Posted 8 years ago

“Annoyed at the fact it took 10 days for me to receive it, and the £20 delivery was over the top, had known the address in Birmingham, I would have collected it myself.”

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Posted 8 years ago

“Initial part received was damaged, Jagrar replaced, so all good u to now”

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Posted 8 years ago

“Delivered on time and what I wanted.”

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Posted 8 years ago

“prompt replys to query for the part I wanted”

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Posted 8 years ago

PartsGateway Ltd is rated 4.6 based on 10,415 reviews