PartsGateway Ltd Reviews

Name: PartsGateway Ltd
Rating: 4.57

4.6 Rating 10,415 Reviews

91 %

of reviewers recommend PartsGateway Ltd

Company Reviews

Metrics

Info

4.6

Based on 10,415 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 87%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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PartsGateway Ltd 5 star review on 20th November 2024

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PartsGateway Ltd 5 star review on 7th August 2023

Mike Ince

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Quick service , reasonable price yes would use again”

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Posted 8 years ago

“Fuel tank arrived well packed and in good time. The supplier could have taken a bit more care to make sure the tank was properly drained. No one wants their packages covered in diesel.”

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Posted 8 years ago

“Quick and efficient service, easy to use.”

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Posted 8 years ago

“I got the correct part at the time the suppler promised and on that performance of the company expect the part will be viable”

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Posted 8 years ago

“part is fine”

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Posted 8 years ago

“Delivered as promised. Small chip on item not mentioned at the time of purchase. Otherwise very satisfied.”

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Posted 8 years ago

“Ordered a seat belt arrived within time specified and in good condition”

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Posted 8 years ago

“I found the part I needed”

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Posted 8 years ago

“Spot on. If you need any advice before you buy the part tap to call before ordering and its generally an expert on the other end of the phone. Some parts are a bit expensive but your buying from experts. And they know how rare some parts are.”

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Posted 8 years ago

“they got backfast but can i be shore ive got right part ?????????????????????????”

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Posted 8 years ago

“Had a gearbox delivered six months ago and just taken delivery of an oil sump pan both arrived spot on time and both in very good condition a service I will highly recommend to anyone”

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Posted 8 years ago

“got the right part at a good price. would have hit the excellent button but for a few quotes that were bordering on the ridiculous. Not Parts Gateway fault I know”

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Posted 8 years ago

“Thank you for the Gateway to my particular enquiry Volvo parts it really is invaluable . The response from suppliers was instant and knowledgeable and prices realistic .My particular service Garage gave up locating parts so very satisfying to get this level of service. My vehicle has exceeded 200000 miles and has been very well cared for by its owner so well done continue to keep my Volvo V 70 T5 on the road safely.”

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Posted 8 years ago

“Within a very short time I received several quotes for the part I had requested. My goods arrived after a couple of days. Satisfied customer.”

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Posted 8 years ago

“found what i was looking for great but pity the company selling the goods was not as helpful not only did they say the price was less than indicated but only after i paid but also took the tyre off the wheel they said it made it too expensive to send although i think the delivery was by foot but as i said no problem with parts gateway”

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Posted 8 years ago

“My stay at your establishment is very comfortable and clean & tidy. Simon was very understanding of my need, being I am a night worker. If the project, that I am on is to go on for more weeks then I would as to stay for longer. Best Regards Richard Sumner.”

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Posted 8 years ago

“Very knowledgeable about the part I needed, couldn't fault the service, will use again.”

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Posted 8 years ago

“I was looking for a specific part and had no luck via Amazon, eBay or my local stores. PartsGateway was able to put me in touch with vendors that I was unaware of and via their vetting service I was happy to purchase. My item arrived as described and when expected: great service all round!”

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Posted 8 years ago

“They resonded quickly to questions and kept me advised of the progress of the order”

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Posted 8 years ago

“Got the part to me very quickly with minimum of fuss, good price.”

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Posted 8 years ago

PartsGateway Ltd is rated 4.6 based on 10,415 reviews