PartsGateway Ltd Reviews

Name: PartsGateway Ltd
Rating: 4.57

4.6 Rating 10,415 Reviews

91 %

of reviewers recommend PartsGateway Ltd

Company Reviews

Metrics

Info

4.6

Based on 10,415 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 87%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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PartsGateway Ltd 5 star review on 20th November 2024

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PartsGateway Ltd 5 star review on 7th August 2023

Mike Ince

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“fast responses, good contact with supplier”

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Posted 8 years ago

“Ali s had my parts posted within minutes of payment but royal mail shoddy delivery spoiled my experience and cost me extra £50 as job had to be done at weekend rates.”

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Posted 8 years ago

“Because the companys make all the calls”

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Posted 8 years ago

“Came up with good price for rear lens,Thankyou.Very unrealistic for used alloy wheels.”

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Posted 8 years ago

“Very Pleased with the response I had for part for a Honda 2.2 i-dti Executive. Eventually reached me in good condition and was the correct type and colour.”

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Posted 8 years ago

“Good job. Thanks”

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Posted 8 years ago

“They provided the parts I required as promised ! Very efficiently.”

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Posted 8 years ago

“Easy to use and quick response from vendor”

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Posted 8 years ago

“Good and quick to get quotes”

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Posted 8 years ago

“Made ordering my part easy.”

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Posted 8 years ago

“Good service”

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Posted 8 years ago

“Part identified quickly dispatched Next day arrived day after exactly as described good price couldn't improve on my experience telephone operator patient and knowledgeable”

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Posted 8 years ago

“Parts Gateway's call for the part I required was answered by 5 or 6 suppliers who held the part I required. Within a week I had received the part and was very pleased with the outcome.”

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Posted 8 years ago

“Fast del and part did job ! no problem”

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Posted 8 years ago

“Pleased with quick delivery and correct item, installed to good effect. Did not give all 5 stars as need to see how it performs over period of time. Thank you. Derek B”

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Posted 8 years ago

“Parts were dispatched quickly, were what I required and in good condition.”

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Posted 8 years ago

“Got several buying opportunities to choose from”

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Posted 8 years ago

“Very prompt supplier, query answered. Item supplied was new, packaged and despatched quickly. Would use this site again”

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Posted 8 years ago

“Prompt service with no problems.”

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Posted 8 years ago

“A good way of finding the used part you require. BUT I wish that all the breakers would read the requests and not send what a part might be acceptable. Some take an age to refund money. They really must realise that some people cannot afford brand new parts and money is wasted sending parts back.”

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Posted 8 years ago

PartsGateway Ltd is rated 4.6 based on 10,415 reviews