PartsGateway Ltd Reviews

Name: PartsGateway Ltd
Rating: 4.57

4.6 Rating 10,415 Reviews

91 %

of reviewers recommend PartsGateway Ltd

Company Reviews

Metrics

Info

4.6

Based on 10,415 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 87%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Visit Website

PartsGateway Ltd 5 star review on 20th November 2024

Ionut-catalin Iosub-crudu

PartsGateway Ltd 5 star review on 7th August 2023

Mike Ince

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Ordered parts arrived timely and they were the right ones. I have since fitted them and they're ok.”

Helpful Report

Posted 7 years ago

“Good service delivered on time”

Helpful Report

Posted 7 years ago

“its good.but the wing i bought from vauxparts he sent me pictures through whats app it was excellent but the part i received has two small dent on it .”

Helpful Report

Posted 7 years ago

“Correct part complete”

Helpful Report

Posted 7 years ago

“It is a good brokering service. We had a quote from a supplier almost immediately. It seems a better option than using ebay say, and delivery seemed typically faster.”

Helpful Report

Posted 7 years ago

“Very good service”

Helpful Report

Posted 7 years ago

“Got what I wanted.”

Helpful Report

Posted 7 years ago

“Fast and good service very pleased.”

Helpful Report

Posted 7 years ago

“Ease of finding required item, downside is paid for item then received message stating that In actual fact the item that was purchased was not new although when advertised it was stated that it was and if I wanted a new one it would cost me double what I'd paid.”

Helpful Report

Posted 7 years ago

“Part exactly as described - used but in good condition. I'm very pleased with it. Delivery rubbish though - I'd ordered it expecting 1-2 day delivery (as advertised), but as it was late it arrived on a day when I wasn't in and was just dumped outside the back door.”

Helpful Report

Posted 7 years ago

“Part arrived in a few days, good communication with seller.”

Helpful Report

Posted 7 years ago

“Prompt service... easy to use”

Helpful Report

Posted 7 years ago

“Next day service. Good follow up request about which part required. Part fitted perfectly but had difficulty in fitting old bulbs had to buy new.”

Helpful Report

Posted 7 years ago

“The first part it found very quick for me. But the second it took ages and eventually there was no part available for me. The service is good generally. A good idea.”

Helpful Report

Posted 7 years ago

“The top right corner of the has small bend. if it was done in transit or at the breakers I don't know. Still it's on the car. It's looks better than the other door. Terry”

Helpful Report

Posted 7 years ago

“brill its fab”

Helpful Report

Posted 8 years ago

“got what i needed .. thnx v m”

Helpful Report

Posted 8 years ago

“had a good response”

Helpful Report

Posted 8 years ago

“The Rearlights were perfect but they were both near side They arrived sat really nice but when I unpacked them they were both Near side one I phoned Monday 5th was told they would send an off side one I have not heared yet”

Helpful Report

Posted 8 years ago

“The part that I received was cracked and damaged, but was dispatched very quickly.”

Helpful Report

Posted 8 years ago

PartsGateway Ltd is rated 4.6 based on 10,415 reviews