PartsGateway Ltd Reviews

Name: PartsGateway Ltd
Rating: 4.57

4.6 Rating 10,414 Reviews

91 %

of reviewers recommend PartsGateway Ltd

Company Reviews

Metrics

Info

4.6

Based on 10,414 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 87%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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PartsGateway Ltd 5 star review on 20th November 2024

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PartsGateway Ltd 5 star review on 7th August 2023

Mike Ince

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Part arrived quickly, was well packaged and functions as expected. Some damage was present on the part appearing to be due to some careless cleaning in the past with a screwdriver, but still functions so fine with that”

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Posted 5 years ago

“Excellent service ordered on Friday arrived Sunday (before Christmas) correct part and a very good price.”

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Posted 5 years ago

“If there was next day delivery it would have been much better”

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Posted 5 years ago

“It was good for helping find the part from suppliers but the supplier took a week before sending it out and the bit was no good either”

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Posted 5 years ago

“Originally i was sent the wrong Mirror , but that was soon rectified and replaced free of charge all thanks to Aaron”

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Posted 5 years ago

“Efficient and good value.”

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Posted 5 years ago

“The wheel/toolkit was in great condition. The replacement floor was not so clean and the whole boot frame was sent when not required.”

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Posted 5 years ago

“Easy to use and good service in providing sellers of the car part required. Satisfied with the selected seller so credit due to you in using only effective sellers.”

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Posted 5 years ago

“A good experience. will use again”

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Posted 5 years ago

“As expected.”

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Posted 5 years ago

“Good price quick delivery”

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Posted 5 years ago

“Prompt service, part never arrived and refund was quickly administered. I would use parts gateway again.”

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Posted 5 years ago

“Very good, wouldn’t hesitate to use again”

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Posted 5 years ago

“Part was received quickly, fair condition and communication was good, too good as kept getting offers after purchase and had to look to find how to cancel request”

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Posted 5 years ago

“The part supplied was good quality and well wrapped. My only slight quibble was the length of time between ordering and receiving. I would use these guys again.”

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Posted 5 years ago

“very good service thank you”

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Posted 5 years ago

“Good service”

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Posted 5 years ago

“good all round. deliver when said and on time”

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Posted 5 years ago

“Partsgateway have been very helpfull in getting the parts I needed”

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Posted 5 years ago

“Gearbox has been on the van for over a month and all's well Thanks”

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Posted 5 years ago

PartsGateway Ltd is rated 4.6 based on 10,414 reviews