PartsGateway Ltd Reviews

Name: PartsGateway Ltd
Rating: 4.57

4.6 Rating 10,414 Reviews

91 %

of reviewers recommend PartsGateway Ltd

Company Reviews

Metrics

Info

4.6

Based on 10,414 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 87%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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PartsGateway Ltd 5 star review on 20th November 2024

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PartsGateway Ltd 5 star review on 7th August 2023

Mike Ince

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very good delivery time,”

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Posted 5 years ago

“Fast and reliable”

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Posted 5 years ago

“Did what they said came good now fitted and working on car”

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Posted 5 years ago

“Easy to find what I was looking for and the ability to speak directly with the specific company did help on many occasions.”

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Posted 5 years ago

“Good service & Parts.”

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Posted 5 years ago

“The part was fine but its the wrong part and i dont know how to return it or change it”

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Posted 5 years ago

“Still waiting for delivery”

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Posted 5 years ago

“Really good quick service. I rang the garage directly who were superb. Thank You”

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Posted 5 years ago

“looks like new received in good time”

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Posted 5 years ago

“Great price goods arrived in good condition,,, The only gripe is the fact it took 1 week to arrive,, but in the present circumstances (ie Conora) I can imagine how busy the logistic companies r running at full capacity”

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Posted 5 years ago

“Parts arrived on time and were fitted and working ok.”

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Posted 5 years ago

“Little bit more shipping time info”

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Posted 5 years ago

“Did what they said they would. Quickly.”

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Posted 5 years ago

“parts sourced very quickly, smaller parts received within two days but unfortunately the largest part ( a front bumper ) has not been delivered yet. Telephone calls tell me it is on its way and should have been delivered today, nothing came. Couriers appear to have problems with deliveries in our region.”

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Posted 5 years ago

“Good service and delivery from NAZ MOTORS was first class...”

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Posted 5 years ago

“I've always had a good response from Parts Gateway. The moment I put out a search, the responses come back pretty much in less than two hours. It's the sellers, however, I have a problem with. It took many phone calls to get one to send through some pictures of the part. Another, despite two to three calls, never sent the pics. In the end, I got the part on ebay. The pics had already been uploaded, the response was fast. Maybe Parts Gateway could change the format a little so that sellers have to upload pictures of the parts when they respond to the enquiries. It helps save time and gives the buyer the assurance that comes with knowing the condition the part is in.”

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Posted 5 years ago

“A good service”

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Posted 5 years ago

“Very good knew exactly what I wanted and was delivered quickly.”

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Posted 5 years ago

“Parts Gateway proved to be very useful indeed putting me in touch with several used parts dealers, they quickly got in touch and offered me used engines all at competitive prices. Once I selected an engine that suited my needs and paid for it, it was delivered within a few days, very satisfactory”

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Posted 5 years ago

“The part came quickly. It worked. It was a lot cheaper than a Nissan new part. What more is there to say.”

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Posted 5 years ago

PartsGateway Ltd is rated 4.6 based on 10,414 reviews