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PartsGateway Ltd Reviews

4.6 Rating 10,490 Reviews
91 %
of reviewers recommend PartsGateway Ltd
Company Reviews Metrics Info
4.6
Based on 10,490 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 87%
Accurate And Undamaged Orders
95%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.8 out of 5
Returns & Refunds
Refunds Process
Difficult
Returns Process
Could Be Better
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Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful
Mark
Verified Buyer
“Wasn’t exactly the correct part but I managed to get it to fit and it does the job.”
Helpful Report
Posted 5 years ago
Justin
Verified Buyer
“Good back up service”
Helpful Report
Posted 5 years ago
Karen Beresford
Verified Buyer
“Good service found exactly what I needed at a very good price. Would definitely recommend this to anyone.”
Helpful Report
Posted 5 years ago
Mr
Verified Buyer
“All worked very well”
Helpful Report
Posted 5 years ago
Hazel Askey
Verified Buyer
“Very pleased with the service from parts gateway. I got exactly what I needed and couldn't find it anywhere else.”
Helpful Report
Posted 5 years ago
Wajid Mehmood
Verified Buyer
“Very good delivery time,”
Helpful Report
Posted 5 years ago
Belinda
Verified Buyer
“Fast and reliable”
Helpful Report
Posted 5 years ago
Jodie Thackray
Verified Buyer
“Did what they said came good now fitted and working on car”
Helpful Report
Posted 5 years ago
George
Verified Buyer
“Easy to find what I was looking for and the ability to speak directly with the specific company did help on many occasions.”
Helpful Report
Posted 5 years ago
Reetesh
Verified Buyer
“Good service & Parts.”
Helpful Report
Posted 5 years ago
Nathan
Verified Buyer
“The part was fine but its the wrong part and i dont know how to return it or change it”
Helpful Report
Posted 5 years ago
John
Verified Buyer
“Still waiting for delivery”
Helpful Report
Posted 5 years ago
Mr
Verified Buyer
“Really good quick service. I rang the garage directly who were superb. Thank You”
Helpful Report
Posted 5 years ago
Jason May
Verified Buyer
“looks like new received in good time”
Helpful Report
Posted 5 years ago
Thomas
Verified Buyer
“Great price goods arrived in good condition,,, The only gripe is the fact it took 1 week to arrive,, but in the present circumstances (ie Conora) I can imagine how busy the logistic companies r running at full capacity”
Helpful Report
Posted 5 years ago
Michael McDonald
Verified Buyer
“Parts arrived on time and were fitted and working ok.”
Helpful Report
Posted 5 years ago
Stuart Archer
Verified Buyer
“Little bit more shipping time info”
Helpful Report
Posted 5 years ago
Mark
Verified Buyer
“Did what they said they would. Quickly.”
Helpful Report
Posted 5 years ago
David
Verified Buyer
“parts sourced very quickly, smaller parts received within two days but unfortunately the largest part ( a front bumper ) has not been delivered yet. Telephone calls tell me it is on its way and should have been delivered today, nothing came. Couriers appear to have problems with deliveries in our region.”
Helpful Report
Posted 5 years ago
Roddy
Verified Buyer
“Good service and delivery from NAZ MOTORS was first class...”
Helpful Report
Posted 5 years ago
PartsGateway Ltd is rated 4.6 based on 10,490 reviews
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