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PartsGateway Ltd Reviews

4.6 Rating 10,087 Reviews

92 %

of reviewers recommend PartsGateway Ltd

Company Reviews

4.6

Based on 10,087 reviews


Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Anonymous

Anonymous // 01/01/2019

Filter: Rated 3 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Prompt quotes and availability on space saver wheel for audi tt mk 3. Promised 16" wheel was best option from german motion with regard to fitting under bootliner. Unfortunately won't fit without liner modifications or entire removal rendering boot space unusable. Wrap in liner of some sort looks best option for longer trips.”

Posted 7 years ago

“Initial delivery of part ordered was slow, was being asked to review process even before the part had been dispatched. Delivery times were not met as stated, part arrived, no other issues”

Posted 7 years ago

“The supplier of the part i needed you put me in touch with was very good prompt service and informative. your service in finding the parts for my car is good but on the other hand i sent you three emails you did not have the manners to answer”

Posted 7 years ago

“My delivery took a bit longer than expected.”

Posted 7 years ago

“I have still not received the part I ordered a week after paying.”

Posted 7 years ago

“Excellent delivery time.”

Posted 7 years ago

“Order went missing, 24hr/48hr delivery a myth, had to ring after 4th day then day 5 two arrived together.”

Posted 7 years ago

“I ordered and paid for a rear light lense for a kangoo uslng PayPal. The money was removed from my account on the 15th Dec. 2016 and paid to Mohammed Saeed. Receipt No. 0700-7388-8434-4647 Can you help trace M Saeed of saeedsaeed123@hotmail.co.uk”

Posted 7 years ago

“Good price and good phone service but bad delivery service emails say next day delivery I got it in a week and a bit”

Posted 7 years ago

“I ordered a yaris hybrid RHS mirrow it was ok but not identical to the orginal witch had to make minor alteration delivery wise was oh”

Posted 7 years ago

“Arrived promptly and well packaged but the brake light wasn't working and the part didn't fit without adjustment”

Posted 7 years ago

“after the courier finally got it right I got my part”

Posted 7 years ago

“Good response but as for lankashire commercials not happy at all with them part was wrong when I siad I had refused the delivery and tried to explain they got very aggressive and would answer phone after trying to call bac big thumbs down”

Posted 7 years ago

“Very good service, quality disappointing.”

Posted 7 years ago

“Good delivery. Cannot review the product as I have not fitted it yet”

Posted 7 years ago

“Very good would use again very fast delivery”

Posted 7 years ago

“Bought a left rear bumper for my Volvo from MotorHog for a reasonable price but the bumper was the wrong type. My car is a 2010 make but they sent a 2004 bumper and I am now in the process of returning it. So, not so happy.”

Posted 7 years ago

“Everything was very good until the part turned up.It was wrong,I phoned them let them know it was wrong,E-mailed two photo's of the correct part,and returned the wrong part.I've not had any reply yet.”

Posted 7 years ago

“The parts arrived very promptly”

Posted 7 years ago

“Delivery wasn't up to scratch. Was longer that they said and also didn't receive 1 of them”

Posted 7 years ago

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PartsGateway Ltd is rated 4.6 based on 10,087 reviews