PartsGateway Ltd Reviews

Name: PartsGateway Ltd
Rating: 4.57

4.6 Rating 10,735 Reviews

91 %

of reviewers recommend PartsGateway Ltd

Company Reviews

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4.6

Based on 10,735 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour

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PartsGateway Ltd 5 star review on 20th November 2024

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PartsGateway Ltd 5 star review on 7th August 2023

Mike Ince

Anonymous

Anonymous // 01/01/2019

Filter: Rated 3 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Sent item to wrong address. No full name and wrong number. I was lucky to get it at all.”

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Posted 2 years ago

“The part was incorrect although I have a reg, and it was picked by parts gateway by the registration.. I have photos of the old one to match.. my number is 07796 453461 if u could please call me and I can arrange to get correct one as I have photos of old unit etc . Thank you”

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Posted 3 years ago

“the part arrived on time but as it turns out it was the wrong part, unfortunately, it was 2 weeks before I could get it fitted, then only to be told it was the wrong part, after getting in touch with the supplier was told that I was out of date for a refund, could only get a replacement, which I did not want as I had souced one elsewhere, therefor down £58.00”

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Posted 3 years ago

“Ordered a zafira b rear axle ,and all being it being sent to Cornwall instead of Nottinghamshire I still received my item a day late just a shame I didn't get any free fudge with it lol”

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Posted 3 years ago

“Previous to my last two purchase I would have given 5 stars. This is due to being duped out of £4.50 via Stripey Offers that's linked in with the website use. I was in a rush and had poor signal at the time and at the time I thought I was signing up to a parts gateway account, next thing I noticed was an email informing me I had signed up and £1.50 per text was the charge ... Anyway apart from that I have always had great service and success in getting the parts I required and the prices are great.I have never had any issues so no need to complain, although the issue regarding the Stripey offer thing I found impossible to report!!!! Overall I am very pleased,, and so are the many people I recommended the site to”

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Posted 3 years ago

“It's okay But could not get part number 569002E200LM for a hyundai tucson JM04-10”

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Posted 3 years ago

“The part was not a perfect match as it was dark grey. Whilst it fits a Volvo 960, it did not match the design of the original part, so I was misled that it was a 960 mirror. It was reasonably tidy and a clean mirror glass, so it replaces the broken one adequately.”

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Posted 3 years ago

“The part was as ordered but the postage was slow which led to problems .”

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Posted 3 years ago

“Part arrived expeditiously and as described.”

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Posted 3 years ago

“Wrong part issued. Hopefully the correct part is now being forwarded. Thanks”

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Posted 3 years ago

“Part not great, rust on wing. No point sending back, return cost would be to much money. Wish I tried local”

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Posted 3 years ago

“The vendor cancelled the transaction and refunded my money. No problem with Parts Gateway.”

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Posted 3 years ago

“Part arrived in good time reasonably priced not very well packed and was dirty”

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Posted 3 years ago

“Part very good but a bit slow arriving”

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Posted 3 years ago

“hi i received part and its now on my car thank you but i think the postage is a bit expensive as a friend sent me some slippers at half the price”

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Posted 3 years ago

“parts delivery promise was 3 days but deliver in 5 days and driver did not call before arrival”

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Posted 3 years ago

“I will start by saying I would definitely use PartsGateway again. This order was a challenge though. They told me they had an exact fit for a wing mirror (and it did look very similar) but it wasn’t the right part. However when I called them they realised their error and they refunded the mirror cost and the return postage. They have done all that was asked of them to sort out the error.”

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Posted 3 years ago

“Assumed it would be the colour of my actual car but part was great delivery fast”

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Posted 3 years ago

“Up till now which is 4 days later still haven't received my parts rang and was given a tracking number which told us part has been detained but not where they are so still waiting”

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Posted 3 years ago

“Picked a breaker that showed photos of parts,still got wrong part, picked another one and they quoted 69pounds ,brand new from dealer 90 pounds ,not that good really.”

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Posted 4 years ago

PartsGateway Ltd is rated 4.6 based on 10,735 reviews