PartsGateway Ltd Reviews

Name: PartsGateway Ltd
Rating: 4.57

4.6 Rating 10,738 Reviews

91 %

of reviewers recommend PartsGateway Ltd

Company Reviews

Metrics

Info

4.6

Based on 10,738 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour

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PartsGateway Ltd 5 star review on 20th November 2024

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PartsGateway Ltd 5 star review on 7th August 2023

Mike Ince

Anonymous

Anonymous // 01/01/2019

Filter: Rated 3 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“It's good you should ardvtise that properly you just going sell door without all macnisum & just amity sell thanks”

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Posted 7 years ago

“Part arrived after fitting to car was found to be found faulty after paying £260 for fitting I would have had to pay same again to remove part and fit a new 1 which I could not afford”

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Posted 7 years ago

“Part unavailable so cost refunded”

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Posted 7 years ago

“Some of suppliers need to make sure parts are correct before quoting”

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Posted 7 years ago

“Had to wait over 3 Wk’s for part, numerous phone calls stating they had a ‘rush’ on that part? Why advertise it? Part finally arrived.”

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Posted 7 years ago

“I ordered a bumper for a Skoda. It arrived promptly. Price was near top of range so I expected it to be in better condition. It needed quite a bit of work before painting and had been previously repaired.”

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Posted 7 years ago

“Part was meant to be black but arrived and was dark grey. Doesn’t match car.”

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Posted 7 years ago

“Parts gateway is great but the bumper I purchased was battered, the corner of the bumper is broken and there is scratches and chunks missing. I would like to make a complaint. Could you please advise me how. My contact number in 07956645217”

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Posted 7 years ago

“Actually have not bought anything yet?”

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Posted 7 years ago

“Headlamp arrived on time in cardboard box. My regularly used garage managed to fit the part to my car despite the headlamp having a broken top bracket/fitting.”

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Posted 7 years ago

“I received a part that was not in the year of scope I had asked for or the correct fuel type, I’ve not had a reply to email either :(”

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Posted 7 years ago

“The wrong par was sent but on contacting 4X4 I was immediately given a refund so I am not out of pocket. Unfortunately they did not have the correct part available so purchased elsewhere for less money.”

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Posted 7 years ago

“Finding parts very helpfull.disappointing isthat most of suppliers charging higher prices compareing to brand new replacement parts.also charging vat on scrap cars parts plus delivery charges.i dont know is they have right to charges like this.scrap cars have no vat.these things are addressable.should be no vat price must be cheap n reasonable.”

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Posted 7 years ago

“Really pleased with the quick delivery, but to say you had the registration number and the make of the car the item revived was the wrong one and to small”

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Posted 7 years ago

“hi we have being sent the wrong parts could you give me a ring on 07836210069 thank you”

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Posted 7 years ago

“Bought an OSF headlamp for a Vectra. Arrived on time. Part worked (only one bulb needed replacing) and part was cheap. Delivery driver threw it over my garden fence destroying some of my wife's plants though and it was raining (not good for cardboard).”

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Posted 7 years ago

“Great communication with the company”

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Posted 7 years ago

“Stillwaiting for headlamp from wwwheadlampdirect.co.uk that doesn't appear to exist but did take my money??”

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Posted 7 years ago

“Ordered a door for a Toyota Prius - was told by the supplier that it was in perfect condition - arrived with 2 small dents. I don't know if this was an issue with the supplier or the courier but I think it is something that need to be addressed by the umbrella organisation (the web site)”

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Posted 7 years ago

“When part was ordered I paid for it only to get a phone call days later to say more money was needed because it was outside mainland Britain and delivery was terrible said it was coming on certain day and had to be signed for took day off work only to be told it wasn't coming till next day was told to late”

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Posted 8 years ago

PartsGateway Ltd is rated 4.6 based on 10,738 reviews