PartsGateway Ltd Reviews

Name: PartsGateway Ltd
Rating: 4.57

4.6 Rating 10,394 Reviews

91 %

of reviewers recommend PartsGateway Ltd

Company Reviews

Metrics

Info

4.6

Based on 10,394 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 87%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I needed a Citreon C3 Picasso DRIVERS door mechanism. The supplier sent the wrong part but WAS listed as D/S/F door mechanism. I tried to contact supplier to return part and obtain correct part, still have not got correct part. Nor had instructions to return parts. I sent several Emails to supplier and to Parts Gateway Ltd but had no Reply. This is why I always pay by PayPal at least they are able to sort for us. So I'm afraid I'm not impressed with this set up at all.”

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Posted 3 years ago

“first time used , very happy . plenty of contact and parts sorted in good time.”

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Posted 3 years ago

“Great service”

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Posted 3 years ago

“Seatbelt was fitted & worked well delivery took slightly longer than expected. But all in all good service”

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Posted 3 years ago

“Excellent service”

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Posted 3 years ago

“Easy way to search for spare parts”

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Posted 3 years ago

“Wrong part sent from all fordz. Telephoned them said they would get back. Nothing for a week now.”

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Posted 3 years ago

“The photo showed all of the mirror was in black which was required but the rear outer casing is grey.”

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Posted 3 years ago

“Very quickly advertised and very quickly answered, thank you”

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Posted 3 years ago

“Found a supplier for the part I required immediately.”

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Posted 3 years ago

“Had plenty of replies from my enquiry and found the part I wanted and was delivered next working day”

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Posted 3 years ago

“Window is scratched but for price not worried quick delivery but as said few scratches on product”

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Posted 3 years ago

“Excellent service, prompt delivery, item in good working order, marked with QR code which is best practice to follow the parts. Prices can't be beaten. Overall Top seller, will use again.”

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Posted 3 years ago

“An easy to use site with an array of good suppliers to call on. The part i ordered was top quality and quickly sent. I will definitely use this site again should i need it.”

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Posted 3 years ago

“Parts Gate way connected me to the best in the business MJM sorted me out a transfer box with really low milage at a great place”

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Posted 3 years ago

“my order was placed at 3 p.m -- by 4 p.m i had my first quote following the next day by 5 more quotes -- i ordered the item requested and received emails from supplier to notify of despatch --- excellent service part delivered to me within 3 days !!!!!!!”

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Posted 3 years ago

“Parts Gateway is the place for all car parts fast searches gauranteed products friendly staff Great prices and very fast delivery service. Well earned five star rating. George Taylor Isle of Man”

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Posted 3 years ago

“Quick easy purchase, item received within time limit stated. Staff helpful when called for advice. Would use again.”

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Posted 3 years ago

“Received incorrect part”

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Posted 3 years ago

“Part sourced quickly, good price and arrived promptly exactly as described.”

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Posted 3 years ago

PartsGateway Ltd is rated 4.6 based on 10,394 reviews