PartsGateway Ltd Reviews

Name: PartsGateway Ltd
Rating: 4.57

4.6 Rating 10,393 Reviews

91 %

of reviewers recommend PartsGateway Ltd

Company Reviews

Metrics

Info

4.6

Based on 10,393 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 87%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Although through no faut of SAAB Surgery or parts gateway my part took 8 days to arrive. But Customer service from Saab Surgery I cannot fault a good company to do business with and I would not hesitate to use them again a good way to order parts all round”

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Posted 3 years ago

“Good choice of suppliers and parts, ordered, delivered, fitted and working. Would recommend to anyone”

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Posted 3 years ago

“Would use this service again.”

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Posted 3 years ago

“An excellent and easy to use service”

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Posted 3 years ago

“Excellent pricing and shipping. No issues whatsoever. Will definitely use again. Can recommend to anyone.”

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Posted 3 years ago

“Item was as discribed and delivered promptly very pleased”

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Posted 3 years ago

“Excellent service and good support.”

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Posted 3 years ago

“Everything was fine until part turned up being the wrong one. Sods law but oh well”

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Posted 3 years ago

“Easy to use site, quick responses, hassle free transaction. Highly recommended.”

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Posted 3 years ago

“Part came on time works great thanks”

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Posted 3 years ago

“They found a selection of the part I required and the supplier shipped the next day and it arrived quickly.”

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Posted 3 years ago

“Parts easily identified and arrived quickly as described. No complaints.”

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Posted 3 years ago

“Part delivered quickly and fitted without any problem”

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Posted 3 years ago

“Absolutely first class”

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Posted 3 years ago

“My order was for an O/S door mirror to fit a Nissan Qashqai. the order was fulfilled exactly as stated with delivery within the notified timespan. Everything was received in good condition and I would recommend using Parts Gateway to friends and family should they require any automotive replacement parts.”

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Posted 3 years ago

“I bought a door mirror for Honda Jazz. The salesman at PartGateway was very helpful and knowledgable. He patiently gave me all the information to make sure that I buy the correct part. Part came well packed and as advised. Totally happy with the purchase.”

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Posted 3 years ago

“The results of my requested spare part appeared quickly & a purchase was completed successfully. Great Result. Thanks.”

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Posted 3 years ago

“Arrived next day. Perfect.”

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Posted 3 years ago

“Was very pleased with this service ordered a window regulator for Audi A8 and got a reply with a day part was £30 delivered two days later extremely pleased”

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Posted 3 years ago

“This is the second time I have used Parts Gateway ltd and I am very happy with the service. there are a variety of companies to buy from and Parts Gateway offer clear advice and instruction for the inexperienced.”

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Posted 3 years ago

PartsGateway Ltd is rated 4.6 based on 10,393 reviews