PartsGateway Ltd Reviews

Name: PartsGateway Ltd
Rating: 4.57

4.6 Rating 10,415 Reviews

91 %

of reviewers recommend PartsGateway Ltd

Company Reviews

Metrics

Info

4.6

Based on 10,415 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 87%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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PartsGateway Ltd 5 star review on 20th November 2024

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PartsGateway Ltd 5 star review on 7th August 2023

Mike Ince

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Quotes from multiple suppliers makes it easy to compare prices.”

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Posted 10 years ago

“Very good and fast at finding quotes for parts needed.”

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Posted 10 years ago

“very good service and quick delivery”

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Posted 10 years ago

“Very good and quick service however I did order colour coded and the product that arrived was black!”

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Posted 10 years ago

“Very quick fast helpful service, only thing is my order said new and the item I received was secondhand.I order the lamp fitting one day and it came the next day.”

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Posted 10 years ago

“great fast response to my request ! keep up the good work ! cheers !”

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Posted 10 years ago

“Cant fault the Parts gateway section of the process, will no doubt use again”

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Posted 10 years ago

“First part quick delivery. Part faulty contacted Mark at just renaults. No problem immediatly sent areplacement.Again quick delivery this time part seems ok not yet tested as rebuild not finished yet.”

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Posted 10 years ago

“I have now purchased twice through Parts gateway succesfully. The only blip was on next day delivery with the one supplier, who did not dispatch the same day, I can only pressume because they were busy? and not reading fully, delivery times , taking into account some do not do next day on saturdays! Apart from that both parts ordered are exactly as required.”

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Posted 10 years ago

“Item as described and contact was extremely helpful, also sending more pictures. So generally pleased. Item was damaged in transit with a 100 mm split developing. Bumper is long and floppy plastic, which was only wrapped in bubblewrap. Could have been wrapped in cardboard to stop it bending.”

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Posted 10 years ago

“A day late, message to this effect not received, but otherwise fine.”

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Posted 10 years ago

“Good service and received the items I required. Many thanks.”

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Posted 10 years ago

“Was looking for a new aerial for my car Parts Gateway put me in contact with a great Mistubishi parts company and delivered within days. Happy and will use again”

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Posted 10 years ago

“Part sent quickly, well packaged.”

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Posted 10 years ago

“Purchased an ASC control box which was fine but only a part was used with bulk of unit not required.Not a fault of Supplier only Bosch.”

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Posted 10 years ago

“I was looking for a VW switch for a polo and had a choice of a numberof them from various breakers for a fraction of new price. The company I ordered from did take a few days to send it but it was well packaged and worked fine. I definitely would use this site in the future.”

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Posted 10 years ago

“friendly and helpful distributor but delivery took longer than expected.”

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Posted 10 years ago

PartsGateway Ltd is rated 4.6 based on 10,415 reviews