PartsGateway Ltd Reviews

Name: PartsGateway Ltd
Rating: 4.57

4.6 Rating 10,415 Reviews

91 %

of reviewers recommend PartsGateway Ltd

Company Reviews

Metrics

Info

4.6

Based on 10,415 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 87%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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PartsGateway Ltd 5 star review on 20th November 2024

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PartsGateway Ltd 5 star review on 7th August 2023

Mike Ince

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Made easy”

Helpful Report

Posted 10 years ago

“Hassle free”

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Posted 10 years ago

“They contacted a number of suppliers, very quickly, who then responded to me with the availability and cost. Very effective and most helpful. Thank you.”

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Posted 10 years ago

“fast good reliable service.”

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Posted 10 years ago

“It would be a good idea to get some background on the breakers who are registered with you as the one I dealt with was a joke hade to send a letter threatening court action just to get a refund on a part that was wrong. Got it in the end but a lot of messing. Will only use ebay now unless they offer pay-pal”

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Posted 10 years ago

“they were good gave me a call to confirm what I was looking for sounded they know what they are talking about and what I was looking for, very friendly.”

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Posted 10 years ago

“Unfortunately the part ordered was incorrect and returned , hoping that our money is refunded !.”

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Posted 10 years ago

“Fast delivery Product in good condition Highly recommended”

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Posted 10 years ago

“After receiving wrong part the correct part was dealt with quickly. Would recommend.”

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Posted 10 years ago

“Received in good time, only issue I had was that it was sent to wrong address, even though I entered it on the order. However it was a minor inconvenience. Came packaged well and in good condition for a second hand part. I would use this company again if I need anything else.”

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Posted 10 years ago

“After a bit of tooing and froing with pictures of the part required, the correct product arrived fairly quickly and was reasonably priced. This is a very useful service, particularly for damaged and lost parts or as in my case when acquiring a second hand vehicle and finding that a certain part was in a poor condition and not wanting to buy a new one for a second had car.”

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Posted 10 years ago

“Part was in really good condition and very well packaged. Communication could be better though as there was confusion on my order and it got delivered to my address rather than the garage I had originally stated.”

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Posted 10 years ago

“A quick turn around and works well. Thank you”

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Posted 10 years ago

“great service with quick response from suppliers with quotes for parts required.”

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Posted 10 years ago

“Generally very good, easy to use system. Would be better if we had more quotes coming through!”

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Posted 10 years ago

“Correct part arrived within three days, hugely cost effective compared to new parts.,”

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Posted 10 years ago

“speedy and helpful, thank you”

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Posted 10 years ago

“The parts were broken but I had to use it.”

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Posted 10 years ago

“A personal and efficient service”

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Posted 10 years ago

“Rear wiper for Nissan Micra sent from Dewsbury Auto Dismantlers was defective. Replacement sent promptly and was in good order.”

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Posted 10 years ago

PartsGateway Ltd is rated 4.6 based on 10,415 reviews