PartsGateway Ltd Reviews

Name: PartsGateway Ltd
Rating: 4.57

4.6 Rating 10,583 Reviews

91 %

of reviewers recommend PartsGateway Ltd

Company Reviews

Metrics

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4.6

Based on 10,583 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 86%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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PartsGateway Ltd 5 star review on 20th November 2024

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PartsGateway Ltd 5 star review on 7th August 2023

Mike Ince

Anonymous

Anonymous // 01/01/2019

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“Arrived in great time and part was in great condition. Got mechanic to put it on, very happy will be back when need more parts for my Honda civic in the future. Thank you again for a top class service!!!”

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Posted 6 years ago

“Order arrived promptly and as ordered. When fitting found electric connection was not straight and as it was such a tight fit for the socket it had to be taken out and had to be adjusted several times until a proper fit”

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Posted 6 years ago

“Very prompt service, good communication, delivery was well packaged.”

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Posted 6 years ago

“Part arrived after fitting to car was found to be found faulty after paying £260 for fitting I would have had to pay same again to remove part and fit a new 1 which I could not afford”

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Posted 6 years ago

“Very quick delivery and well packed would buy parts again”

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Posted 6 years ago

“Parts Gateway are great. They do the hard work for you.”

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Posted 6 years ago

“Speedy and efficient service. Recommended from all aspects”

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Posted 6 years ago

“I Am very disappointed as i recived it on Saturday but the Mecanic was unable to fit in intill Tues still was unable to fit it as he was completely knackered there for had to go and purchase another from auto parts which is now been fitted ive now had a bad experience and i was unable to return it beacause it was longer than 48hrs intill the Mecanic was able to carr put the work i will look else where in future i put it in my shead ready to tske to the skip.”

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Posted 6 years ago

“Part was spot on, delivery quick, definitely use again”

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Posted 6 years ago

“The part was good, arrived in time and fit in easily. Suggested.”

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Posted 6 years ago

“Excellent service, part delivered when promised”

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Posted 6 years ago

“Excellent service,communication good, fast delivery,part good quality,faultless transaction,great value , recomended”

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Posted 6 years ago

“Good fas and well packagedt service item arrived as quickly as it could”

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Posted 6 years ago

“very good to deal with”

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Posted 6 years ago

“Brilliant service, prompt delivery.”

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Posted 6 years ago

“Great service with loads of part and supplier suggestions. Got the right part on time at a good price 👍”

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Posted 6 years ago

“Ordered a side skirt for my BMW 3 series and it arrived the following morning undamaged ,very pleased with the service.”

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Posted 6 years ago

“Very helpful and excellent service”

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Posted 6 years ago

“very good. .........”

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Posted 6 years ago

“I never collect the parcel. When I arrived to DHL point , they told me that window is broken and it was sender fault, very poor packaging. On Friday sender told me that he is expecting return on Friday /17.05/and I will get refund same time. I called him on Monday, he was very rude, he said he never promise refund. Same day I talk to DHL and they confirm that sender get back his parcel 17.05.2019. Still no one to call me and still have no refund. I don't even have a photo, because never saw my order. So my feed back can't be positive.”

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Posted 6 years ago

PartsGateway Ltd is rated 4.6 based on 10,583 reviews