PartsGateway Ltd Reviews

Name: PartsGateway Ltd
Rating: 4.57

4.6 Rating 10,499 Reviews

91 %

of reviewers recommend PartsGateway Ltd

Company Reviews

Metrics

Info

4.6

Based on 10,499 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 87%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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PartsGateway Ltd 5 star review on 20th November 2024

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PartsGateway Ltd 5 star review on 7th August 2023

Mike Ince

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Quick and efficient service. Have used them previously and would recommend to friend or family”

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Posted 7 years ago

“Worked well and part identified and received as required HOWEVER the 'system' misidentified the Mark of my car, and so the order was initially canceled and I had to chase up by phone and do a lot persuading before the vendor would raise a PP invoice and dispatch, so a day lost on the whole process.”

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Posted 7 years ago

“the only problem I could have had was that the door that I ordered was delivered on a pallet with nothing more to protect it than shrink wrap. thought the very least it would have had some bubble wrap around it.”

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Posted 7 years ago

“easy to use - got the part I needed with little hassle”

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Posted 7 years ago

“Good service also quick delivery definitely use them again”

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Posted 7 years ago

“Unlike other breaker sites I have used, parts gateway is the only one to respond fast and efficiently to all my enquiries.”

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Posted 7 years ago

“Have used them before and found them very good”

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Posted 7 years ago

“Parts fitted and worked MOT passed no need to say more!”

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Posted 7 years ago

“We haven't fitted the part yet, but it looks OK and delivery was as offered, the packaging could be a bit better, as the box had taken a bashing by the parcel delivery company.”

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Posted 7 years ago

“Very good as long as you know your part number”

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Posted 7 years ago

“It works well for us, often offer multiple supplier's, greater choice!”

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Posted 7 years ago

“great sorted my part for the next day bad point had to send it away to be recon as only getting half power out of the alternator, I could of used it I needed to”

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Posted 7 years ago

“Ordered a heater motor for my astra sports tourer.. Had to phone to find out situation as not heard anything for 6 days.. part was picked when on phone & arrived next day.. worked when fitted.. other than having to make phone call, would recommend & will use again..”

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Posted 7 years ago

“Received several quotes from PartsGateway bought from Fox covert dismantlers, good price, good product. Jon and Neil very helpful guys would use again.”

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Posted 7 years ago

“I used partsgateway to source a part for a Saab 95. It found a number of suppliers who could provide the item, albeit a used part, but it was delivered promptly, and worked as expected. All good.”

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Posted 7 years ago

“Everything is fine. Regards”

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Posted 7 years ago

“Sent me what I wanted”

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Posted 7 years ago

“great service quick with the right part thanks”

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Posted 7 years ago

“Part arrived promptly and well packed. Item was as described and in good working order.”

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Posted 7 years ago

“The part arrived in good time and so far all is working well. Thank you!”

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Posted 7 years ago

PartsGateway Ltd is rated 4.6 based on 10,499 reviews