PartsGateway Ltd Reviews

Name: PartsGateway Ltd
Rating: 4.57

4.6 Rating 10,415 Reviews

91 %

of reviewers recommend PartsGateway Ltd

Company Reviews

Metrics

Info

4.6

Based on 10,415 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 87%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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PartsGateway Ltd 5 star review on 20th November 2024

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PartsGateway Ltd 5 star review on 7th August 2023

Mike Ince

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great value. Arts delivered as promised.”

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Posted 6 years ago

“very easy to find any required part for my van, because suppliers send me a quote I can then decide one to buy at what price. my only concern is the time factor, from the time I accept a quote pay the amount agreed to the time of delivery seems a very long time. where as I could visit a salvage yard and walk out with the part required”

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Posted 6 years ago

“Great service located the dealers that had the part quickly and easily. It was then up to me which provider I chose. The one I went for send the parts very quickly and they arrived the following day will definitely use parts gateway again”

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Posted 6 years ago

“In terms of locating the product we required - excellent, but could have done without all the subsequent emails”

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Posted 6 years ago

“Fast, reliable service with countywide distribution network getting you the right parts at the right money.”

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Posted 6 years ago

“Item arrived promptly and well wrapped not entirely happy since one mounting was dmged with missing bolt (rear bumper q5) Hopefully will fit it ok soon.”

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Posted 6 years ago

“Yes fast and correct”

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Posted 6 years ago

“Found the part I needed and delivered in good time.”

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Posted 6 years ago

“All good thanks”

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Posted 6 years ago

“breaker from hull supplied part as requested,next day delivery fitted,allgood 4x4 breaker good service”

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Posted 6 years ago

“Good service”

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Posted 6 years ago

“OK they sent the wrong part, but once I sent them a photo they sent the right part very quickly and no problem”

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Posted 6 years ago

“Very good service!”

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Posted 6 years ago

“A++++++”

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Posted 6 years ago

“Quick and efficient service. Have used them previously and would recommend to friend or family”

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Posted 6 years ago

“Worked well and part identified and received as required HOWEVER the 'system' misidentified the Mark of my car, and so the order was initially canceled and I had to chase up by phone and do a lot persuading before the vendor would raise a PP invoice and dispatch, so a day lost on the whole process.”

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Posted 6 years ago

“the only problem I could have had was that the door that I ordered was delivered on a pallet with nothing more to protect it than shrink wrap. thought the very least it would have had some bubble wrap around it.”

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Posted 6 years ago

“easy to use - got the part I needed with little hassle”

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Posted 6 years ago

“Good service also quick delivery definitely use them again”

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Posted 6 years ago

“Unlike other breaker sites I have used, parts gateway is the only one to respond fast and efficiently to all my enquiries.”

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Posted 6 years ago

PartsGateway Ltd is rated 4.6 based on 10,415 reviews