PartsGateway Ltd Reviews

Name: PartsGateway Ltd
Rating: 4.57

4.6 Rating 10,500 Reviews

91 %

of reviewers recommend PartsGateway Ltd

Company Reviews

Metrics

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4.6

Based on 10,500 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 87%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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PartsGateway Ltd 5 star review on 20th November 2024

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PartsGateway Ltd 5 star review on 7th August 2023

Mike Ince

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The search was carried out quickly and identified a good source who supplied the parts”

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Posted 7 years ago

“parts arrive in time and in good condition”

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Posted 7 years ago

“Quickly resourced my part and delivery was arranged in good time.”

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Posted 7 years ago

“Very simple process with swift responses.”

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Posted 7 years ago

“Part arrived in very quick order,only floor was a part was left on which had to be removed before I could fit it”

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Posted 7 years ago

“I received several quotes very quickly.went with cheapest and guess what, got exactly what I wanted from a very helpfull trader.”

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Posted 7 years ago

“I like the way you had a choice of different companies and you was not pressured into buying from anybody”

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Posted 7 years ago

“Bumper arrived as described. used before so returning customer”

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Posted 7 years ago

“Good price.swift delivery. Item as described.”

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Posted 7 years ago

“part turned up quickly unfortunatly there was a fualt - they responded quickly to my email explaining problem they immediatley issued a refund as they didnt have another in stock will use again in future”

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Posted 7 years ago

“ordered a rear light would use again”

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Posted 7 years ago

“Need to let people know that delivery has to be to the invoice address. Makes life easier if it can go straight to the bodyshop/garage”

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Posted 7 years ago

“Excellent service”

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Posted 7 years ago

“Very good service”

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Posted 7 years ago

“Only gave 4 stars because i ordered a near side seat belt and was sent an offside belt. Rather than send it back i have kept it as a spare.”

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Posted 7 years ago

“goods as described in good condition the only issue it was 3 days late”

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Posted 7 years ago

“PartsGateway made me happy as they took the stress away. I recieved an affordable quote within minutes & the bumper was delivered within the 3 days by the Royal Mail. I would certainly use again in future & PG would be my first point of call!”

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Posted 7 years ago

“Found the part I required right away, well pleased.”

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Posted 7 years ago

“The wing turns up today after a delay, but very pleased with the bit, he said it was in good order and it Certainly is. Regards TG”

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Posted 7 years ago

“Only one quote but that firm were very good and quickly supplied what I needed”

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Posted 7 years ago

PartsGateway Ltd is rated 4.6 based on 10,500 reviews