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PartsGateway Ltd Reviews

4.6 Rating 10,599 Reviews
91 %
of reviewers recommend PartsGateway Ltd
Company Reviews Metrics Info
4.6
Based on 10,599 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 86%
Accurate And Undamaged Orders
95%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.8 out of 5
Returns & Refunds
Refunds Process
Difficult
Returns Process
Could Be Better
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Anonymous
Verified Buyer
“Received several quotes from PartsGateway bought from Fox covert dismantlers, good price, good product. Jon and Neil very helpful guys would use again.”
Helpful Report
Posted 7 years ago
Anonymous
Verified Buyer
“I used partsgateway to source a part for a Saab 95. It found a number of suppliers who could provide the item, albeit a used part, but it was delivered promptly, and worked as expected. All good.”
Helpful Report
Posted 7 years ago
Anonymous
Verified Buyer
“Everything is fine. Regards”
Helpful Report
Posted 7 years ago
Anonymous
Verified Buyer
“Sent me what I wanted”
Helpful Report
Posted 7 years ago
Rod
Verified Buyer
“great service quick with the right part thanks”
Helpful Report
Posted 7 years ago
William
Verified Buyer
“Part arrived promptly and well packed. Item was as described and in good working order.”
Helpful Report
Posted 7 years ago
Anonymous
Verified Buyer
“The part arrived in good time and so far all is working well. Thank you!”
Helpful Report
Posted 7 years ago
Anonymous
Verified Buyer
“The search was carried out quickly and identified a good source who supplied the parts”
Helpful Report
Posted 7 years ago
Anonymous
Verified Buyer
“parts arrive in time and in good condition”
Helpful Report
Posted 7 years ago
Anonymous
Verified Buyer
“Quickly resourced my part and delivery was arranged in good time.”
Helpful Report
Posted 7 years ago
Anonymous
Verified Buyer
“Very simple process with swift responses.”
Helpful Report
Posted 7 years ago
Anonymous
Verified Buyer
“Part arrived in very quick order,only floor was a part was left on which had to be removed before I could fit it”
Helpful Report
Posted 7 years ago
Anonymous
Verified Buyer
“I received several quotes very quickly.went with cheapest and guess what, got exactly what I wanted from a very helpfull trader.”
Helpful Report
Posted 7 years ago
Anonymous
Verified Buyer
“I like the way you had a choice of different companies and you was not pressured into buying from anybody”
Helpful Report
Posted 7 years ago
Keith
Verified Buyer
“Bumper arrived as described. used before so returning customer”
Helpful Report
Posted 7 years ago
Anonymous
Verified Buyer
“Good price.swift delivery. Item as described.”
Helpful Report
Posted 7 years ago
Anonymous
Verified Buyer
“part turned up quickly unfortunatly there was a fualt - they responded quickly to my email explaining problem they immediatley issued a refund as they didnt have another in stock will use again in future”
Helpful Report
Posted 7 years ago
Richard Williams
Verified Buyer
“ordered a rear light would use again”
Helpful Report
Posted 7 years ago
Alan Hamilton
Verified Buyer
“Need to let people know that delivery has to be to the invoice address. Makes life easier if it can go straight to the bodyshop/garage”
Helpful Report
Posted 7 years ago
Richard
Verified Buyer
“Excellent service”
Helpful Report
Posted 7 years ago
PartsGateway Ltd is rated 4.6 based on 10,599 reviews
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