PartsGateway Ltd Reviews

Name: PartsGateway Ltd
Rating: 4.58

4.6 Rating 10,044 Reviews

92 %

of reviewers recommend PartsGateway Ltd

Company Reviews

Metrics

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4.6

Based on 10,044 reviews


Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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PartsGateway Ltd 5 star review on 15th January 2024

Robert

PartsGateway Ltd 5 star review on 7th November 2023

Ionut-catalin Iosub-crudu

PartsGateway Ltd 5 star review on 7th August 2023

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Component took somewhat longer to arrive mainly due to missed message. However it arrived very well packed and was in good condition. Fitted it next day and all worked well Ron”

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Posted 1 year ago

“the system works, and the info received is quick”

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Posted 1 year ago

“GOOD SERVICE!!THANKS!!”

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Posted 1 year ago

“Part great. Had I realised when ordering I was expected to be in to receive the goods and certify they were not damaged I would have purchased from another organisation. Luckily I was in and able to complete the checking process. However, will not buy from you again!”

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Posted 1 year ago

“Fair price for a rare part. Well packaged especially as a heavy part. Did take a few days to be dispatched so arrived a week after it was ordered but would definitely use again.”

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Posted 1 year ago

“Process worked well and parts delivered as decribed.”

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Posted 1 year ago

“Great system for sourcing parts. Swift delivery and communication. Unfortunately cheaper quotes came in after I had placed an order. I have learnt for next time! Overall good.”

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Posted 1 year ago

“Absolutely fantastic service from ordering the item to the delivery itself. Even helped me double check that the parts would fit my car”

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Posted 1 year ago

“I got offers really quickly”

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Posted 1 year ago

“Good service,was contacted by supplier on telephone, part despatched and received promptly.”

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Posted 1 year ago

“Parts getaway is a good system to get used parts . MY experience was satisfactory as the part I received was ok for the price, as there were some aged faults that I rectified myself to stop further wear. Overall I would use PartsGateway again but the price has to warrant not to buy new.”