PartsGateway Ltd Reviews

Name: PartsGateway Ltd
Rating: 4.57

4.6 Rating 10,414 Reviews

91 %

of reviewers recommend PartsGateway Ltd

Company Reviews

Metrics

Info

4.6

Based on 10,414 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 87%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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PartsGateway Ltd 5 star review on 20th November 2024

Ionut-catalin Iosub-crudu

PartsGateway Ltd 5 star review on 7th August 2023

Mike Ince

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Prompt quote -- best price - delivered within a couple of days-- wear and tear on replacement parcel shelf acceptable.”

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Posted 2 years ago

“Correct part swiftly at a good price and sent next day.”

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Posted 2 years ago

“Good thank”

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Posted 2 years ago

“Easy to find and use, and got to me on time and checked .”

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Posted 2 years ago

“First company took £40 from my CC through PayPal and refunded it later that day which meant I had to replace the following day which meant another day I was without my car, however the replacement item supplied was spot on and delivery was well within time quoted”

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Posted 2 years ago

“Quick delivery, easy to order and pay. You can speak to someone on the phone easily”

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Posted 2 years ago

“Only complaint part number on outside in white paint pen which was difficult to remove without scratching the part”

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Posted 2 years ago

“Very quick delivery but have not fitted yet”

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Posted 2 years ago

“I have ordered 2 parts over PartsGateway (3 orders) and the result was great in 2 cases, in the case of the 2nd part ordered there was an error and the part was not actually available, but once I got in touch a refund was swift. I'm glad I tried again as I got the part swiftly the next time and it worked fine.”

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Posted 2 years ago

“Although I received a wrong part at first, I finally received the right part within a day. I will but from this company again should I need a Renault part.”

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Posted 2 years ago

“Delivery was on time and part was as described in ver good condition Order placed was easy All on all very satisfied definitely recommended”

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Posted 2 years ago

“Bit of difficulty getting an answer to the request to check compatibility. Gave up and ordered it anyway. Arrived quickly. The part was good and fitted, so happy with it.”

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Posted 2 years ago

“part fitted and working fine thanks”

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Posted 2 years ago

“Still awaiting a reply for my request for supply of a Toyota Rav 4 passenger wing mirror back cover.This is my third E Mail I have sent PLease reply if you get this E Mail. Regards H A frost”

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Posted 2 years ago

“Delivery was a bit slow but part was 100%”

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Posted 2 years ago

“Part came well packaged and in good working order , Easy to deal with ,happy with service”

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Posted 2 years ago

“Great service”

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Posted 2 years ago

“The wrong part was sent but Harry at NIRO soon resolved the problem and I am now awaiting correct part good delivery service”

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Posted 2 years ago

“Great and easy to order”

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Posted 2 years ago

“I needed to replace a rear light unit and this was the first time I had used Parts Gateway. It's a great idea. Parts Gateway post requests to car breakers around the country. Those that have the part available offer quotes and you choose which deal you want to go with. I posted my request late at night and had 3 quotes by 10am the next morning. 1st was in before 9am. I phoned the first two to get info on the condition of the part and was sent pictures. 1st quote was about £20 higher than the 2nd one but they seemed to know what they were talking about. 2nd quote were very hazy on details. I accepted the 1st quote and had the part the next day. Very happy with the service I received. Only 4 stars because I couldn't see a way on Parts Gateway to give positive feedback for the supplier.”

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Posted 2 years ago

PartsGateway Ltd is rated 4.6 based on 10,414 reviews