PartsGateway Ltd Reviews

Name: PartsGateway Ltd
Rating: 4.58

4.6 Rating 10,061 Reviews

92 %

of reviewers recommend PartsGateway Ltd

Company Reviews

Metrics

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4.6

Based on 10,061 reviews


Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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PartsGateway Ltd 5 star review on 15th January 2024

Robert

PartsGateway Ltd 5 star review on 7th November 2023

Ionut-catalin Iosub-crudu

PartsGateway Ltd 5 star review on 7th August 2023

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very reliable and relatively inexpensive cooked with professionalism”

Helpful Report

Posted 2 years ago

“Good service ,,, good parts as required ,, 2nd hand door , but after fitting door ect , plugged in electric door loom , and no electric windows ,, due to loob was different on 2nd hand door ..”

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Posted 2 years ago

“My order was dealt with quickly and efficiently, and arrived safely, very happy with the service.”

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Posted 2 years ago

“Easy way to find replacement parts. Just don't rush in to buy from the first responses - I had an offer 40% lower the next day! It would be helpful if sellers indicated condition, in my case stains on a trim part.”

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Posted 2 years ago

“Found parts quickly. Easy to use.”

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Posted 2 years ago

“Quick delivery”

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Posted 2 years ago

“The supplier was put in contact with my garage and my mechanic was assured the complete mechanism was included in my door loch. The received item is the motor and cable but dose not include the part to. Link it to a door handle, The part specifically described in the search and again verified with the supplier by my mechanic. . I now need instructions on how to get my money back and how an item should be returned. I will then start again looking for the part I need. The supplier obviously has the correct vehicle so should be able to supply the part linking the door handle to the cables to release the door .”

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Posted 2 years ago

“Very useful service thanks”

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Posted 2 years ago

“Hi the package arrived on time and the contents intact so well done .”

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Posted 2 years ago

“Easy to use and find a competitive price”

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Posted 2 years ago

“Good service”

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Posted 2 years ago

“Everything went well.”

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Posted 2 years ago

“Delivered on time as indicated so I am very happy with the service. There was a slight delay in confirming deposit payment but that was resolved after sending email.”

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Posted 2 years ago

“Received my part for my very quick, I havnt yet got it fitted, so hopefully it will be OK, item was as described”

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Posted 2 years ago

“Helped me find the part required easily and fast”

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Posted 2 years ago

“I ordered a second hand sun blind for my VW polo. It arrived promptly and was in pretty good condition. A few hand marks that quickly washed off. Fitted perfectly, so it’s a site I’d use again”

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Posted 2 years ago

“Very quick and easy to use, delivery was in 3 working days and part was cheap. Would definitely recommend and use again.”

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Posted 2 years ago

“Everything was fine until part turned up being the wrong one. Sods law but oh well”

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Posted 2 years ago

“First company I ordered from took my money.. refunded 5 days later said part must’ve been lost in transit 😒... got the part ordered again £5 cheaper works fine.. was a window regulator for a vw golf .. would use again”

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Posted 2 years ago

“Happy with the service arrived on time just need to fit the part to my van so fingers crossed 🤞🏻 👍🏻”

Helpful Report

Posted 2 years ago

PartsGateway Ltd is rated 4.6 based on 10,061 reviews