PartsGateway Ltd Reviews

Name: PartsGateway Ltd
Rating: 4.57

4.6 Rating 10,526 Reviews

91 %

of reviewers recommend PartsGateway Ltd

Company Reviews

Metrics

Info

4.6

Based on 10,526 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 86%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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PartsGateway Ltd 5 star review on 20th November 2024

Ionut-catalin Iosub-crudu

PartsGateway Ltd 5 star review on 7th August 2023

Mike Ince

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Delivery was on time and part was as described in ver good condition Order placed was easy All on all very satisfied definitely recommended”

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Posted 2 years ago

“Bit of difficulty getting an answer to the request to check compatibility. Gave up and ordered it anyway. Arrived quickly. The part was good and fitted, so happy with it.”

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Posted 2 years ago

“part fitted and working fine thanks”

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Posted 2 years ago

“Still awaiting a reply for my request for supply of a Toyota Rav 4 passenger wing mirror back cover.This is my third E Mail I have sent PLease reply if you get this E Mail. Regards H A frost”

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Posted 2 years ago

“Delivery was a bit slow but part was 100%”

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Posted 2 years ago

“Part came well packaged and in good working order , Easy to deal with ,happy with service”

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Posted 2 years ago

“Great service”

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Posted 2 years ago

“The wrong part was sent but Harry at NIRO soon resolved the problem and I am now awaiting correct part good delivery service”

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Posted 2 years ago

“Great and easy to order”

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Posted 2 years ago

“I needed to replace a rear light unit and this was the first time I had used Parts Gateway. It's a great idea. Parts Gateway post requests to car breakers around the country. Those that have the part available offer quotes and you choose which deal you want to go with. I posted my request late at night and had 3 quotes by 10am the next morning. 1st was in before 9am. I phoned the first two to get info on the condition of the part and was sent pictures. 1st quote was about £20 higher than the 2nd one but they seemed to know what they were talking about. 2nd quote were very hazy on details. I accepted the 1st quote and had the part the next day. Very happy with the service I received. Only 4 stars because I couldn't see a way on Parts Gateway to give positive feedback for the supplier.”

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Posted 2 years ago

“Good efficient service. Not expensive.”

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Posted 2 years ago

“Bought a door for a polo, well packed and delivered on time. Happy.”

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Posted 2 years ago

“All good and good delivery”

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Posted 2 years ago

“Good price ,polite staff ,quick delivery and the right part.👍👍👍”

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Posted 2 years ago

“the person who sent us the first quote was very efficient, the company's customer service was fantastic, I ordered the part at lunchtime and it was with us by 11:30 the next day from Oldham to Oxford. Packaged up well and exactly what we wanted at a great price!”

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Posted 2 years ago

“Stuff arrived quickly, it was what I ordered, it fitted and it works. Little more to say.”

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Posted 2 years ago

“the customer service is good but I am in Spain and still waiting for my spare part”

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Posted 2 years ago

“Great item good price but came a day late”

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Posted 2 years ago

“Quotes came back very quickly with a good choice of offers. Delivery by the supplier was on time. Very easy site to use. Would recommend to anyone.”

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Posted 2 years ago

“Arrived very quickly packaged very very well The part was a perfect fit not in the best condition Will use again in future”

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Posted 2 years ago

PartsGateway Ltd is rated 4.6 based on 10,526 reviews