PartsGateway Ltd Reviews

Name: PartsGateway Ltd
Rating: 4.57

4.6 Rating 10,486 Reviews

91 %

of reviewers recommend PartsGateway Ltd

Company Reviews

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4.6

Based on 10,486 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 87%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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PartsGateway Ltd 5 star review on 20th November 2024

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PartsGateway Ltd 5 star review on 7th August 2023

Mike Ince

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great service”

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Posted 2 years ago

“The wrong part was sent but Harry at NIRO soon resolved the problem and I am now awaiting correct part good delivery service”

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Posted 2 years ago

“Great and easy to order”

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Posted 2 years ago

“I needed to replace a rear light unit and this was the first time I had used Parts Gateway. It's a great idea. Parts Gateway post requests to car breakers around the country. Those that have the part available offer quotes and you choose which deal you want to go with. I posted my request late at night and had 3 quotes by 10am the next morning. 1st was in before 9am. I phoned the first two to get info on the condition of the part and was sent pictures. 1st quote was about £20 higher than the 2nd one but they seemed to know what they were talking about. 2nd quote were very hazy on details. I accepted the 1st quote and had the part the next day. Very happy with the service I received. Only 4 stars because I couldn't see a way on Parts Gateway to give positive feedback for the supplier.”

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Posted 2 years ago

“Good efficient service. Not expensive.”

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Posted 2 years ago

“Bought a door for a polo, well packed and delivered on time. Happy.”

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Posted 2 years ago

“All good and good delivery”

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Posted 2 years ago

“Good price ,polite staff ,quick delivery and the right part.👍👍👍”

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Posted 2 years ago

“the person who sent us the first quote was very efficient, the company's customer service was fantastic, I ordered the part at lunchtime and it was with us by 11:30 the next day from Oldham to Oxford. Packaged up well and exactly what we wanted at a great price!”

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Posted 2 years ago

“Stuff arrived quickly, it was what I ordered, it fitted and it works. Little more to say.”

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Posted 2 years ago

“the customer service is good but I am in Spain and still waiting for my spare part”

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Posted 2 years ago

“Great item good price but came a day late”

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Posted 2 years ago

“Quotes came back very quickly with a good choice of offers. Delivery by the supplier was on time. Very easy site to use. Would recommend to anyone.”

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Posted 2 years ago

“Arrived very quickly packaged very very well The part was a perfect fit not in the best condition Will use again in future”

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Posted 2 years ago

“No problems here, happy to recommend and use again”

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Posted 2 years ago

“After some initial confusion on my part the light cover arrived after a few days it was very well packaged and has now been fitted to my car and is working perfectly. I would have no hesitation in using them again.”

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Posted 2 years ago

“Had a difficult problem PartsGateway put me in touch with the only breaker, yes just 1 answered the request, who came up with the part I needed. Good job. Many thanks”

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Posted 2 years ago

“Parts arrived in good order. But delayed due to Christmas. Not urgent so no problem.”

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Posted 2 years ago

“Received a speedy quote and supplier and item totally satisfactory.”

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Posted 2 years ago

“PartsGateway is a company that i would recommend anybody to try, you get a good coverage of sites that can offer you what you are looking for and are reliable, Have had good response and results. TRY THEM i think you will be happy with the results.”

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Posted 2 years ago

PartsGateway Ltd is rated 4.6 based on 10,486 reviews