PartsGateway Ltd Reviews

Name: PartsGateway Ltd
Rating: 4.57

4.6 Rating 10,486 Reviews

91 %

of reviewers recommend PartsGateway Ltd

Company Reviews

Metrics

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4.6

Based on 10,486 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 87%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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PartsGateway Ltd 5 star review on 20th November 2024

Ionut-catalin Iosub-crudu

PartsGateway Ltd 5 star review on 7th August 2023

Mike Ince

Anonymous

Anonymous // 01/01/2019

Filter: Rated 3 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I have not revived the part yet”

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Posted 5 years ago

“Price, despatch. packaging & delivery etc all very good. I checked the item over immediately but failed to notice a small hole in the black cover (below) and a couple of broken plastic fixing clips at the top of the fixing bracket that slot into the car body. The hole isn't a problem, but you should have mentioned it in the details on-line. I've fixed the mirror on securely with the bolt - but I hope it will be secure enough at high speeds without the clips!!!”

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Posted 5 years ago

“Pleased with item only thing I’d say was not electronic to move Mirror in and out ... has electronic adjustments only ... overall pleased with the product Thank you”

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Posted 5 years ago

“I thought as i had put make and model of car into the system that i would receive the correct mirror. I also thought the mirror i ordered was electric and its manual. I called helpline and was on hold as lines busy for 40 minutes so i gave up Not happy”

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Posted 5 years ago

“The Part never arrived. The seller didn't quibble about giving a refund. PartsGateway seems good in theory.”

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Posted 5 years ago

“PartsGateway LTD system did not realise that I have ordered a part through it.”

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Posted 5 years ago

“Concerned that I only got one quote for each part. Used to get several. Hope it`s not some kind of price fixing. other wise this is a good site to get second hand parts at reasonable prices. service is very good and excellent from some sellers.”

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Posted 5 years ago

“not yet. Recieved my item been over a week now one zafira wing mirror please locate were it has gone”

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Posted 6 years ago

“there is a crack on the indicator part of the mirror”

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Posted 6 years ago

“The goods arrived very quick and there was no damage but it was the wrong part.”

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Posted 6 years ago

“i will when i get the right part”

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Posted 6 years ago

“The part I ordered took 10 days to arrive. However, when it did come it was the wrong part. I ordered a front bumper and received a back. However, I was immediately credited with the full amount I paid. There service in that way was excellent. Not sure what to do with the back bumper though”

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Posted 6 years ago

“It's good you should ardvtise that properly you just going sell door without all macnisum & just amity sell thanks”

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Posted 6 years ago

“Part arrived after fitting to car was found to be found faulty after paying £260 for fitting I would have had to pay same again to remove part and fit a new 1 which I could not afford”

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Posted 6 years ago

“Part unavailable so cost refunded”

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Posted 6 years ago

“Some of suppliers need to make sure parts are correct before quoting”

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Posted 6 years ago

“Had to wait over 3 Wk’s for part, numerous phone calls stating they had a ‘rush’ on that part? Why advertise it? Part finally arrived.”

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Posted 6 years ago

“I ordered a bumper for a Skoda. It arrived promptly. Price was near top of range so I expected it to be in better condition. It needed quite a bit of work before painting and had been previously repaired.”

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Posted 6 years ago

“Part was meant to be black but arrived and was dark grey. Doesn’t match car.”

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Posted 6 years ago

“Parts gateway is great but the bumper I purchased was battered, the corner of the bumper is broken and there is scratches and chunks missing. I would like to make a complaint. Could you please advise me how. My contact number in 07956645217”

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Posted 6 years ago

PartsGateway Ltd is rated 4.6 based on 10,486 reviews