PartsGateway Ltd Reviews

Name: PartsGateway Ltd
Rating: 4.57

4.6 Rating 10,390 Reviews

91 %

of reviewers recommend PartsGateway Ltd

Company Reviews

Metrics

Info

4.6

Based on 10,390 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 87%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Visit Website

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Regards sources vendor: Delivered Part All Good - Incompetent Delivery Department Trust Pilot - DKSlavage https://uk.trustpilot.com/reviews/6261d5537b2618e9fea26c4a”

Helpful Report

Posted 3 years ago

“I was looking for a near side rear window regulator for a C4 2012 I had never tried a parts site like this before and must say it was fine and I was pointed in the right direction and made contact with a company who had the part I needed and we arranged for the part to be delivered as I’m in Northern Ireland it took a bit longer while that’s not down to PartsGateway everything went well part installed at a fraction of a dealer bought part so thanks PartsGateway if I need another part I will give you a try first as C4 parts are hard to get.”

Helpful Report

Posted 3 years ago

“Easy to use and quick to get responses from suppliers. I was concerned about the potential for fraud here in getting pre-paid parts by snail mail but in fact, I was pleasantly surprised when the goods needed were identified with a photograph ahead of shipping. Also, more than 1 supplier responded with similar markets pricing so the opportunity is spread around. Hefty DIY saving over brand garage doing this repair on an older car.”

Helpful Report

Posted 3 years ago

“Great price good delivery”

Helpful Report

Posted 3 years ago

“The radio came very promptly and packaging was excellent had no trouble fitting to my van and works very well .”

Helpful Report

Posted 3 years ago

“Excellent service”

Helpful Report

Posted 3 years ago

“Great service!”

Helpful Report

Posted 3 years ago

“Ordered part prompt delivery . Very happy.”

Helpful Report

Posted 3 years ago

“Very quick service and helpful on the phone. Found part I wanted was delivered in two days. Would use them again.”

Helpful Report

Posted 3 years ago

“Easy to use, simple system to obtain parts required, quick response from breakers. Thank you.”

Helpful Report

Posted 3 years ago

“Ordered what was advertised as a new passenger side front fog lamp for T Reg Ford Focus estate. Received used front drivers side fog lamp. Trying now to obtain reply about returns with parts supplier.”

Helpful Report

Posted 3 years ago

“Excellent set-up with the car breakers online, a lot cheaper and easier to find the right part required. Thank you.”

Helpful Report

Posted 3 years ago

“Brilliant... I'd been looking for a part with no luck. Within two days after my request, PartsGateway had introduced me to a company that had my part in stock.”

Helpful Report

Posted 3 years ago

“Very quick response. Used previously and will use again.”

Helpful Report

Posted 3 years ago

“Excellent price and service. Delivery fast. Would highly recommend”

Helpful Report

Posted 3 years ago

“Part arrived well packed. The part is the exact one requires the supply's range to ensure correct part and rang to inform the part was correct and worked.”

Helpful Report

Posted 3 years ago

“Received the part I asked for which was as good as new, and at a reasonable price. Also delivered in good time. Will use again in future.”

Helpful Report

Posted 3 years ago

“Excellent service. Fast delivery. Thanks.”

Helpful Report

Posted 3 years ago

“What a great site! Got the belt I needed quickly with great comms”

Helpful Report

Posted 3 years ago

“Excellent service!! Highly recommend!!”

Helpful Report

Posted 3 years ago

PartsGateway Ltd is rated 4.6 based on 10,390 reviews