PartsGateway Ltd Reviews

Name: PartsGateway Ltd
Rating: 4.57

4.6 Rating 10,390 Reviews

91 %

of reviewers recommend PartsGateway Ltd

Company Reviews

Metrics

Info

4.6

Based on 10,390 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 87%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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Anonymous

Anonymous // 01/01/2019

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“Always my go to place for parts, with a huge networks of supplier’s you’ll always find what you need n from good customer service companies too, Thank you parts gateway”

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Posted 3 years ago

“Parts never arrived had to get money back through paypal”

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Posted 3 years ago

“Fast, efficient service. The part looked like new, but for a fraction of the price of a new part. Excellent communications, they even rang me to confirm the correct part ordered and advised delivery time. Was told it would be with me within 72hrs, but arrived the next morning. Will be using PartsGateway for all my needs in future.”

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Posted 3 years ago

“grate price fast delivery and good quality”

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Posted 3 years ago

“Quick and efficient seervice.”

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Posted 3 years ago

“It was easy to use although I only received two quotes but that is not under your control ordered one of them but it turned out to be wrong so I am waiting to hear from the supplier”

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Posted 3 years ago

“Found the right part within a couple of days, supplier answered my questions and it was delivered to me overnight!”

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Posted 3 years ago

“I bought an Astra glovebox from PartsGateway. It arrived quickly, well packaged and in excellent condition. Very pleased.”

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Posted 3 years ago

“Good WEB site for finding parts . However, while the quote showed VAT included when it came to payment VAT was added to the total. Delivery was good.”

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Posted 3 years ago

“Pleasant people to do business with. Info and pictures not a problem. Would use again”

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Posted 3 years ago

“speedy transaction. Would recommend.”

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Posted 3 years ago

“Found my part very quickly. Pity about the service from given supplier.”

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Posted 3 years ago

“Very easy to locate part required. Easy to pay for it. Seller that I was put in touch with had prompt delivery. Exactly the part I needed, now fitted.”

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Posted 3 years ago

“Very happy with the service, highly recommended.”

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Posted 3 years ago

“Part was listed as new arrived second hand, fitted now as needed part..”

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Posted 3 years ago

“Great service and parts arrived on time many thanks”

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Posted 3 years ago

“Part arrived on time as described - happy.”

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Posted 3 years ago

“Very unprofessional”

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Posted 3 years ago

“Nice, helpful guy on the telephone. Quick and easy payment and delivery. Would definitely use again.”

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Posted 3 years ago

“Ordered replacement n/s rear light for my Mokka X. Arrived within a few days, and was extremely well packed. Fitted perfectly and was a great price. Very pleased, and would definitely recommend.”

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Posted 3 years ago

PartsGateway Ltd is rated 4.6 based on 10,390 reviews