PartsGateway Ltd Reviews

Name: PartsGateway Ltd
Rating: 4.57

4.6 Rating 10,574 Reviews

91 %

of reviewers recommend PartsGateway Ltd

Company Reviews

Metrics

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4.6

Based on 10,574 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 86%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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PartsGateway Ltd 5 star review on 20th November 2024

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PartsGateway Ltd 5 star review on 7th August 2023

Mike Ince

Anonymous

Anonymous // 01/01/2019

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“Found my parts quickly despatched quickly what more could you want”

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Posted 3 years ago

“easy to use,easy to get the right part at a reasonable price, fast and efficient”

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Posted 3 years ago

“Great delivery time”

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Posted 3 years ago

“Excellent service got right parts all in good condition”

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Posted 3 years ago

“Handy easy to use”

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Posted 3 years ago

“Got exactly what I needed”

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Posted 3 years ago

“2 company’s quoted both had the wrong part when I rang to check”

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Posted 3 years ago

“Good service and price with quick delivery. My car feels great again”

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Posted 3 years ago

“Found part - decent price - ordered and delivered fine.”

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Posted 3 years ago

“Quick response Very happy with service Received my car part and works as expected”

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Posted 3 years ago

“Ordered a wiper arm over a weak ago all paid apparently got sent out last Tues would take 2-3 working days to get here still no wiper arm phoned him on Fri and he told me he would send one out recorded delivery so should get it tues still no wiper arm and when it arrived it was the wrong one just looks like they sent me any old wiper arm wasn't even for zafira”

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Posted 3 years ago

“Picked a breaker that showed photos of parts,still got wrong part, picked another one and they quoted 69pounds ,brand new from dealer 90 pounds ,not that good really.”

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Posted 3 years ago

“Salvaged Engine was as described. Price was fair compared to the other quotes from the competition. Service was polite and excellent. Shout out to Nial from 1st Choice Car Spares. Delivered on time. Replacement engine works better then expected so far.”

PartsGateway Ltd 5 star review on 11th July 2022

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Posted 3 years ago

“Found what I required very easy”

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Posted 3 years ago

“Reasonably priced par, quick delivery and well packaged. Part was correct and good working order. Very pleased with the service.”

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Posted 3 years ago

“I needed a replacement NSF lens for my Ford Mondeo mk 3...checked PartsGateway site and found one right away...the order and payment process was very straightforward and they kept me informed re delivery process to N Ireland, which can be difficult re Protocol...very thorough and professional service, would definitely recommend to all motorists.”

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Posted 3 years ago

“I asked for a power steering radiator Was given power steering reservoir.”

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Posted 3 years ago

“Good communication, made sure I knew what I was getting. Delivered quick too”

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Posted 3 years ago

“Very good company to deal with thanks”

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Posted 3 years ago

“Excellent sevice”

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Posted 3 years ago

PartsGateway Ltd is rated 4.6 based on 10,574 reviews