PartsGateway Ltd Reviews

Name: PartsGateway Ltd
Rating: 4.57

4.6 Rating 10,390 Reviews

91 %

of reviewers recommend PartsGateway Ltd

Company Reviews

Metrics

Info

4.6

Based on 10,390 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 87%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Did what it said on the packet, good service will use again.”

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Posted 3 years ago

“Item was received quickly, but broken when I finally got round to fitting it to the car. Poor quality part. Would use a garage next time. Dealing with this site was a waste of time and money.”

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Posted 3 years ago

“Outstanding all arrived in good time and in good order many thanks”

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Posted 3 years ago

“Very pleased thank you”

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Posted 3 years ago

“Great way of buying secondhand parts easy to use reliable service product came within a couple of days”

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Posted 3 years ago

“Didn’t get one response, waste of time.”

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Posted 3 years ago

“Prompt delivery of new part which was exactly the same as original and exceptionally good price.”

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Posted 3 years ago

“Excellent service from start to finish. I would definitely use PartsGateway Ltd again. BJ Staffordshire”

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Posted 3 years ago

“Very pleased well done quick delivery and good parts Thank you”

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Posted 3 years ago

“I’ve used PartsGateway several times, they are always proficient in all they do and lots of different suppliers to choose from. Great Service. I needed a door for my Qashqai, they found an exact match and a great price!👍😀”

PartsGateway Ltd 5 star review on 8th April 2022

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Posted 3 years ago

“Received parts quotation quickly. Ordered, despatched following day and reached me overnight.”

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Posted 3 years ago

“Part arrived in great condition, no problems with the part, sorry for the delay in replying”

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Posted 3 years ago

“Unbelievable speed between ordering and delivery. Well boxed and part protected. Would use again. Quality service”

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Posted 3 years ago

“Easy to use and a successful purchase”

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Posted 3 years ago

“Only given a 3 star as the part arrived rusty so I had to carry out work myself to get it to working order again. Seems like Parts Gateway use any old cowboys.”

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Posted 3 years ago

“It took the best part of a week to get the item dispatched and when it was it was damaged in transit, so had to be returned”

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Posted 3 years ago

“Exactly the part needed, delivered next day. Top job Recommended service. Thanks.”

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Posted 3 years ago

“Part C2S35117 arrived within two days Excellent customer service”

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Posted 3 years ago

“AVOID. Ratings are lies. Bought part for my car. Almost 2 weeks late after numerous calls. Abusive, dishonest frauds who are supplier's for partsgateway. Do not use at all unless you want to lose your money.”

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Posted 3 years ago

“It's the first time I've used it, I wish I'd known about it previously. Very easy to use and top class results.”

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Posted 3 years ago

PartsGateway Ltd is rated 4.6 based on 10,390 reviews