PartsGateway Ltd Reviews

Name: PartsGateway Ltd
Rating: 4.57

4.6 Rating 10,390 Reviews

91 %

of reviewers recommend PartsGateway Ltd

Company Reviews

Metrics

Info

4.6

Based on 10,390 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 87%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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Anonymous

Anonymous // 01/01/2019

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“The part I required was quickly identified with several suppliers offering prices. After selecting a supplier the part arrived quickly and in good condition.”

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Posted 3 years ago

“Cool website with car parts. It is a pity that you cannot view all the parts, you just have to choose from the list and wait for the return e-mail. Anyway, I was able to buy what I was looking for. I boldly recommend it.”

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Posted 3 years ago

“Excellent. Part came quickly; was very good value, and replaced the broken one.”

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Posted 3 years ago

“A Good Service.”

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Posted 3 years ago

“Very professional”

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Posted 3 years ago

“Brilliant would deffo recommend, had a little issue with the engine i ordered but it was sorted straight away. Customer service is fantastic .”

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Posted 3 years ago

“Couldn’t have been more simplistic. Order. First Class Confirmation First Class Tracking First Class Delivery First Class Goods as expected. Follow up Tel Call Thank you”

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Posted 3 years ago

“Part easy to order, transaction felt secure, item delivered quicker than estimate and was exactly as required.”

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Posted 3 years ago

“excellent easy to use”

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Posted 3 years ago

“Rear light replacement part. Perfect, fitted today thanks”

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Posted 3 years ago

“Arrived when expected”

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Posted 3 years ago

“Do you do wing bonnets driver side silver if possible also a front bumper”

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Posted 3 years ago

“The part arrived on time and in good condition”

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Posted 3 years ago

“Very good service found me the part that I needed although I have not fitted the part yet fingers crossed it will do the job, I have already recommended Partsgateway to a family member.”

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Posted 3 years ago

“Couldn't fault the service, very efficient.”

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Posted 3 years ago

“Delivered on time. My purchase was in excellent condition. Very happy with the PartsGateway service.”

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Posted 3 years ago

“Easy to use website. Ordered part using paypal. Good job as didn't receive confirmation from company. Left a few days but nothing. Rang the company who said I should have (No not in my spam folder) they checked told me despatched and the tracking number. Great service. Part arrived 2 days later. Part came as described well packaged. Fitted and works perfectly. Would have been 5 star if emails had been sent.”

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Posted 3 years ago

“The part ordered arrived on time and with no fuss.....unfortunately I had ordered the wrong part.....conversation with Adam who put me right with some great advice.....returned the part as instructed and received the appropriate refund. Awesome experience.”

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Posted 3 years ago

“Within minutes of logging in to Parts Gateway I was able to purchase the car part I required I have no hesitation in recommending Parts Gateway.”

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Posted 3 years ago

“First class service , well done”

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Posted 3 years ago

PartsGateway Ltd is rated 4.6 based on 10,390 reviews