PartsGateway Ltd Reviews

Name: PartsGateway Ltd
Rating: 4.57

4.6 Rating 10,405 Reviews

91 %

of reviewers recommend PartsGateway Ltd

Company Reviews

Metrics

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4.6

Based on 10,405 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 87%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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PartsGateway Ltd 5 star review on 20th November 2024

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PartsGateway Ltd 5 star review on 7th August 2023

Mike Ince

Anonymous

Anonymous // 01/01/2019

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“We were very happy with the items and speed of delivery and comms”

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Posted 5 years ago

“Good service & Parts.”

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Posted 5 years ago

“Fast and reliable service. Order a power steering pump and was happy with the condition of the part. Fitted and fix the problem.”

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Posted 5 years ago

“Very efficient ....”

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Posted 5 years ago

“Have not received the part I ordered. Have called, mailed and chased tracking no that was given. No Response to any. Said delivery 1-2 days but given circumstances I gave it longer. Still nothing not even a return message. Would like an answer to PartsGateway Dispatch Confirmation (ID: 46510286)”

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Posted 5 years ago

“You did all the hard work for me. The replacement wiper arm with a blade was delivered in a quick time considering the current circumstances. It was in good condition and took 4 minutes to fit. I shall use you again!”

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Posted 5 years ago

“Delivered within 3 days even during covid 19, will 100% use this website again”

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Posted 5 years ago

“The part was fine but its the wrong part and i dont know how to return it or change it”

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Posted 5 years ago

“Still waiting for delivery”

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Posted 5 years ago

“100% would use again and recommend to others”

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Posted 5 years ago

“Great way to get cheap spares delivered to your door!😀”

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Posted 5 years ago

“Excellent service given the current circumstances. John rang to ensure he was sending the correct part and provided updates on progress. I was expecting to have to wait longer than I actually did.”

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Posted 5 years ago

“Great service found my part and delivered with in 3 days all at a very good price, will certainly use this service again.”

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Posted 5 years ago

“This worked for me a saved me £100s Thank you.”

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Posted 5 years ago

“Really good quick service. I rang the garage directly who were superb. Thank You”

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Posted 5 years ago

“A very efficient hassle free service that works. I got the part i required within an hour of my application, highly recommended and will be using the service again.”

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Posted 5 years ago

“Great service”

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Posted 5 years ago

“Part came really fast and well packaged and was by far the cheapest price I’d seen for this particular part! Looked almost brand new aswell”

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Posted 5 years ago

“a very good service from start to finash”

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Posted 5 years ago

“A very efficient service, the part was sent out very quickly and was as described.”

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Posted 5 years ago

PartsGateway Ltd is rated 4.6 based on 10,405 reviews