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PartsGateway Ltd Reviews

4.6 Rating 10,405 Reviews
91 %
of reviewers recommend PartsGateway Ltd
Company Reviews Metrics Info
4.6
Based on 10,405 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 87%
Accurate And Undamaged Orders
95%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.8 out of 5
Returns & Refunds
Refunds Process
Difficult
Returns Process
Could Be Better
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Thomas
Verified Buyer
“Very friendly, booked me in at short notice and was helpful in getting my car back on the road.”
Helpful Report
Posted 5 years ago
Steve
Verified Buyer
“Spot on quick delivery.”
Helpful Report
Posted 5 years ago
Steven
Verified Buyer
“A brilliant service easy to get the part you need for your motor a very fast delivery and a low price very pleased with it will shop again if my car needs parts again”
Helpful Report
Posted 5 years ago
John Vernon C/o
Verified Buyer
“The part arrived very quickly despite having to get to Italy. Now I have to wait for it fitting which may be a while due to the Coronovirus epidemic here. I am sure all will be ok. Paul. Italy”
Helpful Report
Posted 5 years ago
Ian
Verified Buyer
“Really good service, easy to use, good communication. Well done”
Helpful Report
Posted 5 years ago
Steve Ogden
Verified Buyer
“Part came in colour code for car and within 5 days”
Helpful Report
Posted 5 years ago
DARREN
Verified Buyer
“Really great service and a great price”
Helpful Report
Posted 5 years ago
Kenneth
Verified Buyer
“Thanks for putting me in touch with Saab Surgery,a very helpful company who promptly provided the part I required and some advice on fitting.”
Helpful Report
Posted 5 years ago
Gary
Verified Buyer
“Found part required, delivery was swift, part worked straight out of the box, part was more expensive than I would have liked but cheaper than main dealer”
Helpful Report
Posted 5 years ago
Gary Mcculloch
Verified Buyer
“Arrived after 3days and well packed worked perfect and now have a spare set of bulbs from the old cracked one. Would recommend.”
Helpful Report
Posted 5 years ago
Yousef
Verified Buyer
“Good price, good quality and arrived quickly.”
Helpful Report
Posted 5 years ago
Joanna
Verified Buyer
“Exceptional service”
Helpful Report
Posted 5 years ago
Stan
Verified Buyer
“excellent service”
Helpful Report
Posted 5 years ago
Chris
Verified Buyer
“Have not received anything yet”
Helpful Report
Posted 5 years ago
Stuart
Verified Buyer
“Arrived on time, well packaged, have not fitted yet to see if they work because of coronavirus but I am sure all will be fine”
Helpful Report
Posted 5 years ago
Clive
Verified Buyer
“Brilliant. Difficult circumstances to get parts in a National lockdown. Delivered. Well done”
Helpful Report
Posted 5 years ago
Gary
Verified Buyer
“Good communication, fair price and delivered quickly. Spot on chaps, thank you”
Helpful Report
Posted 5 years ago
Graham
Verified Buyer
“great responce”
Helpful Report
Posted 5 years ago
Jane
Verified Buyer
“My order never arrived. On following up turns out it was lost by the courier. No replacement available . Refund promised but. It yet arrived.”
Helpful Report
Posted 5 years ago
Jason May
Verified Buyer
“looks like new received in good time”
Helpful Report
Posted 5 years ago
PartsGateway Ltd is rated 4.6 based on 10,405 reviews
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