PartsGateway Ltd Reviews

Name: PartsGateway Ltd
Rating: 4.57

4.6 Rating 10,405 Reviews

91 %

of reviewers recommend PartsGateway Ltd

Company Reviews

Metrics

Info

4.6

Based on 10,405 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 87%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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PartsGateway Ltd 5 star review on 20th November 2024

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PartsGateway Ltd 5 star review on 7th August 2023

Mike Ince

Anonymous

Anonymous // 01/01/2019

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“The parts were delivered in good condition”

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Posted 5 years ago

“Delighted.”

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Posted 5 years ago

“HI guys one thing i will do is praise you all for the effort and time you put into finding the part i need and more so the price as being a pensioner it really helped a lot there is no way i could fault the service you give and my part arrived intact within the week and i thank you all ,Peter C Clayton”

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Posted 5 years ago

“Fast response & I got what I needed. Totally recommended.”

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Posted 5 years ago

“Excellent service quick delivery”

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Posted 5 years ago

“Delivery was on time but product wrong size.”

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Posted 5 years ago

“Great price goods arrived in good condition,,, The only gripe is the fact it took 1 week to arrive,, but in the present circumstances (ie Conora) I can imagine how busy the logistic companies r running at full capacity”

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Posted 5 years ago

“Cheapest of all for this spare part. Fast personal response to phone call. Ordered and paid on line. Delivered quickly. Part as described.”

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Posted 5 years ago

“Very happy with the service and delivery.”

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Posted 5 years ago

“Speedy quotes, well priced, speedy delivery”

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Posted 5 years ago

“Such a good system to locate the right part at the right price.”

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Posted 5 years ago

“Great site for getting best price for parts, especially for customers not that knowledgeable about specific parts required”

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Posted 5 years ago

“This service worked perfectly for me. I found the part I needed and it was delivered in perfect condition in just a couple of days. Very happy to recommend.”

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Posted 5 years ago

“This is a very unprofessional business. I have been sent a wrong part. I expected as professional they would have sent the correct part. I sent a message and the only one liner I got was just send the part back to them. Now, the problem for me is that I've to spend a big amount on postage and then who know about the refund. Please don't cheat people like this. If you are not sure which part (in my case a rear light) will fit the particlar car why don't you ask for a photo etc. Then, their courier did not take any signature, just left the parcel with neighbours which I could not check. I requested if you can arrange a collection from my address but I have not received any response. Very disappointed and a rip off. I lost money for nothing. I'll advise people to not order from partsgateway.”

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Posted 5 years ago

“Could not get a part for an older car and thought it was the end for it, posted a request for a part while the garage looked at options, and the next day I had an e-mail that there was a part, and hey presto it delivered the next day and car is up and running. Fantastic - the part saved my car, thanks PartsGateway Ltd and those selling parts and posting so efficiently.”

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Posted 5 years ago

“Very good service. Worked really well. Very happy I found them.”

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Posted 5 years ago

“I ordered a door mirror for my Punto. It arrived in about 48 hours and was perfect and very reasonable priced. I will not hesitate to use Partsgateway again should I require any thing else for my car.”

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Posted 5 years ago

“Slight delay but got what I looking for”

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Posted 5 years ago

“The lady on the the telephone was very good and explained everything although serial numbers didn't match she assured me it would work in my vehicle and it did many thanks also very quick delivery”

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Posted 5 years ago

“very good service.Very helpfull and they identified the correct part no for my Volvo. I recieved my rear view mirror in excellent condition.I would say it is better than original one.I would most definitely use this company again.”

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Posted 5 years ago

PartsGateway Ltd is rated 4.6 based on 10,405 reviews