PartsGateway Ltd Reviews

Name: PartsGateway Ltd
Rating: 4.57

4.6 Rating 10,578 Reviews

91 %

of reviewers recommend PartsGateway Ltd

Company Reviews

Metrics

Info

4.6

Based on 10,578 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 86%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Visit Website

PartsGateway Ltd 5 star review on 20th November 2024

Ionut-catalin Iosub-crudu

PartsGateway Ltd 5 star review on 7th August 2023

Mike Ince

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Good service, parts delivered on time and in working order. The garage was able to fit them ok. Thank you.”

Helpful Report

Posted 4 years ago

“Very straight forward.”

Helpful Report

Posted 4 years ago

“Excellent service”

Helpful Report

Posted 4 years ago

“Great service quick delivery”

Helpful Report

Posted 4 years ago

“Found parts quickly. Easy to use.”

Helpful Report

Posted 4 years ago

“I asked for a door, I got a door. Next business day delivery. Door was in good condition (bit muddy but it's second hand so it is what it is) but the door has no damage at all. If I needed info, I would call, and they would help. Would I use this service again? For sure, and Should you? Well if you need a part, and need it urgent, then yeah, yeah you should.”

Helpful Report

Posted 4 years ago

“very quick quotes sent, for the wiper arm. some breaking parts , some new. I decided to buy new for a few pounds more”

Helpful Report

Posted 4 years ago

“Excellent service - v fast and prompt delivery - highly recommend”

Helpful Report

Posted 4 years ago

“Grate service, I ordered 2 new wing mirror covers as mine were stolen off my car. They took 5 days to arrive (over Christmas). They fit perfectly & the price was the best I could fined online. I can’t fault Parts Gateway & I will definitely use them again.”

Helpful Report

Posted 4 years ago

“Part was really good quality, postage within 3 days vary please with the whole service”

Helpful Report

Posted 4 years ago

“Got a quote for wing mirror cover, once ordered was delivered next day.”

Helpful Report

Posted 4 years ago

“order more than weak ago, not arive yet, no anwser for email or call.. very dispoitment.. need paid for delivery 1-2 work day but not receive item..”

Helpful Report

Posted 4 years ago

“I've ordered a fog light, that came in time. excellent service, I'll use them agin in future. thanks.”

Helpful Report

Posted 4 years ago

“Received the correct part as ordered on time and at a good price”

Helpful Report

Posted 4 years ago

“Rapid replies to my requests for an uncommon car part. A good price and delivered in three days. A few marks on the item but I was not expecting a new part so very satisfied.”

Helpful Report

Posted 4 years ago

“Simple way of searching for a part. Plenty of offers to supply received of various qualities/conditions to give you a real choice.”

Helpful Report

Posted 4 years ago

“very good part and quick delivery. very nice staff as well when I spoke with them on the phone”

Helpful Report

Posted 4 years ago

“good service fast response good value.”

Helpful Report

Posted 4 years ago

“Very prompt service”

Helpful Report

Posted 4 years ago

“First class service, immediate response, easy transaction and item delivered within 48 hours - it was also really well wrapped to prevent any damage (It was a glass sunroof!) Very happy to recommend the seller! Happy Christmas!”

Helpful Report

Posted 4 years ago

PartsGateway Ltd is rated 4.6 based on 10,578 reviews