PartsGateway Ltd Reviews

Name: PartsGateway Ltd
Rating: 4.57

4.6 Rating 10,392 Reviews

91 %

of reviewers recommend PartsGateway Ltd

Company Reviews

Metrics

Info

4.6

Based on 10,392 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 87%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Found the perfect provider of the exact part I required.”

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Posted 3 years ago

“Really helpful service in helping me to source the part I needed”

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Posted 3 years ago

“Fast response”

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Posted 3 years ago

“Excellent service”

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Posted 3 years ago

“Wrong part sent and ignored request asking how to return and get refund”

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Posted 3 years ago

“Part arrived very quickly and was in excellent condition.”

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Posted 3 years ago

“Very easy site to use, especially as I only know the basics about cars. Very cheap compared to other places and it looks really nice”

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Posted 3 years ago

“Great service, successful part found and delivered”

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Posted 3 years ago

“Yep all good”

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Posted 3 years ago

“Hi, I have written a review already. But I can repeat. The item come very dirty, I have to wash it with soap and brush of all build up dirt. Other wise it is fit.”

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Posted 3 years ago

“Received my part for my very quick, I havnt yet got it fitted, so hopefully it will be OK, item was as described”

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Posted 3 years ago

“Quick efficient service at a good price”

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Posted 3 years ago

“New part at reasonable price, ordered friday arrived Saturday afternoon. Good service.”

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Posted 3 years ago

“Got the part required.Good service.Reasonable price.Wing in good condition and the right colour.Thank you.”

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Posted 3 years ago

“I got the part I was after at a very cheap price Excellent idea for a company couldn’t be happier with my purchase Will definitely recommend and use again Thank you !”

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Posted 3 years ago

“I am very happy with the service from yourselves, the part I needed was supplied very quickly at a great price”

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Posted 3 years ago

“Brilliant service . Good to recycle car parts and saves a fortune on main stealer prices !!😀”

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Posted 3 years ago

“Parts Gateway seemed to be a useful method of finding & getting the part I needed. Slightly disappointing was only getting 2 quotes. I went for the more expensive one as they could deliver 2 days earlier (the same pattern part) and time was a factor. But in the end they did not deliver any sooner than the cheaper option so - the jury is still out over whether the sevice is any good. This is not Parts Gateway's fault but that of the suppliers of the part. If all the suppliers on the Parts Gateway system don't honour their delivery promises then the service is questionable.”

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Posted 3 years ago

“Very good service, very very helpful, thanks”

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Posted 3 years ago

“Got a price for my part within minutes. Did the deal over the internet and the item was with me 3 days later in perfect, clean condition. Cannot ask for more.”

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Posted 3 years ago

PartsGateway Ltd is rated 4.6 based on 10,392 reviews